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Epic EHR Helpdesk Lead — Clinical IT Support

Listing for: STI
Full Time position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

STI in the United States (North Carolina) seeks an experienced Epic Support Lead to serve as the highest escalation point for complex Epic incidents, triage issues, and coordination with application analysts and vendors.

You will lead a helpdesk team, monitor Service Now queues, drive go‑lives and upgrades, develop technical docs, and mentor staff to uphold service standards and patient‑care workflows.

Our group is growing, and we are hiring a Epic EHR Helpdesk Lead — Clinical IT Support in NC, United States.

We would love to welcome a new Epic EHR Helpdesk Lead — Clinical IT Support to our organisation in NC, United States.

For the Epic EHR Helpdesk Lead — Clinical IT Support position at STI, we are reviewing applications now.

Step into the Epic EHR Helpdesk Lead — Clinical IT Support role at STI in NC, United States and grow with us.

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