Bojangles General Manager; Gerente General - Concord, NC

Address: 3451 US-601, Concord, NC 28025, USA

Compensation: $57,000.00 - $70,000.00/year

• WEEKLY PAY and Monthly Bonus Program
• Free Unlimited Telemedicine and Virtual Mental Health Programs
• Low-Cost Health Insurance, Dental and Vision benefit plans – including Orthodontics (HSA & PPO plans available)
• Paid Vacation Time
• Free Meals
• Leadership and Career Development Opportunities

General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. They develop and lead a team that drives traffic, sales, and profitability in our restaurants by maintaining a customer‑centric culture and ensuring an outstanding guest and employee experience.

• Actively seek growth opportunities or assignments for development.
• Communicates effectively and timely with all guests (internal and external).
• Takes an active role with all new team members.
• Subject matter expert and adherence to all systems and processes.
• Effectively demonstrates our Cultural Principles in every interaction.

• Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor.
• Upholds standards and takes corrective action when standards are not being met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduces R&M through proper manager walks, process execution, and timely escalation of opportunities where applicable.
• Engages and fosters external community relationships to include recruitment and sales growth, e.g., digital platforms and catering.

• Ability to increase same store growth through sales and guest counts.
• Understands the Restaurants P&L results.
• Understands how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Demonstrates and upholds all safety and security standards.
• Engages in all LTO throughout LTO life cycle; including training and POP by deadlines.

• A minimum of 3 years’ management experience.
• 18 years or older.
• Able to read, write and speak English.
• Must possess a valid driver’s license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50‑hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior Microsoft Office Experience.
• Prior cash handling and bank deposit experience.
• Ability to multi‑task and lead teams in a fast‑paced environment.
• Ability to bend, stand, kneel frequently lifting 25+ lbs.

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer.