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Regional Manager

Job in Concord, Cabarrus County, North Carolina, 28027, USA
Listing for: Kindness Crew 7 Brew
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description Regional Manager

Job Title: Regional Operations

Department: Operations

Reports To: Director of Operations

Job Summary

This role plays a key part in supporting and maintaining connections with the stand managers and team members at all governing locations. The position is responsible for their locations' abilities to grow a profitable operation while maintaining the preservation of 7 Brew's culture, mission statement, and values and will contribute directly to the success of our mission and growth.

Key Responsibilities
  • Lead and oversee stand managers to achieve performance goals.
  • Educates and empowers managers to identify growth areas in stand operations and realize consistent improvement over time.
  • Provides regular feedback and support to teammates.
  • Works regularly in their stands to maintain connection to daily operations and stay relatable to frontline crew members.
  • Empowers managers to maintain a low cost of labor while ensuring quick wait times and short lines.
  • Works with their stands to track inventory, smallwares, and parts/equipment, to maintain a low cost of goods sold through eliminating waste and accurate counting/ordering.
  • Holds management team accountable for adherence to applicable maintenance schedules, inspections, procedures, and government regulations.
  • Is always developing new leaders to step into upcoming roles, regardless of current or future needs.
  • Promptly implements and communicates directives from upper management.
  • Collaborate cross-functionally with internal teams to support business initiatives.
  • Ensure compliance with company policies, industry standards, and regulatory requirements.
  • Analyze performance data and provide recommendations for process improvements.
  • Manage projects and timelines, ensuring deliverables are completed on time and with high quality.
  • Represent the company's values and mission while fostering a positive, team-oriented culture.
  • Is willing to work a flexible schedule, which can include early mornings (5 a.m.), late nights (11:30 p.m.), multiple weekend days each month, and holidays.
Qualifications & Experience
  • Must be proficient in all Brewista, Shift Lead, and Manager duties and skill sets.
  • Proven ability to manage projects, priorities, and deadlines effectively.
  • Strong communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced, growing organization with agility and adaptability.
  • Passion for building relationships and delivering excellent customer experiences.
Skills & Competencies
  • Strategic thinking with a results-driven mindset.
  • Strong organizational and problem-solving skills.
  • Ability to motivate, coach, and inspire team members.
  • Tech-savvy and comfortable with data-driven decision making.
  • Collaborative approach to teamwork and leadership.
  • Possesses the ability to be an effective and efficient Brewista, Shift Lead, and Manager
  • Can create and maintain genuine, uplifting interactions with strangers for Extended periods of time.
  • Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
  • Can work outside for prolonged periods, regardless of weather conditions.
  • Can stand comfortably for hours at a time.
  • Can maintain awareness of the shift's operations while working any position.
  • Can assertively and graciously confront their friends to address operational, procedural, or cultural issues.
  • Can adapt to problems and implement solutions during stressful situations.
  • Effectively manage multiple projects and deadlines.
  • Can effectively…
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