RN Patient Services Manager II - Bone Marrow Transplant & Cellular Therapy Program

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

• Program Oversight:
  Oversee Bone Marrow Transplant and Cellular Therapy program staff, including financial and nurse coordinators, quality assurance, intake, and data management teams, ensuring access to multidisciplinary support for patients and providers.
• Financial & Procurement Management:
  Oversee program purchasing, program and NMDP billing, and financial approval processes for cellular and gene therapies in collaboration with Managed Care, Revenue Cycle, and senior leadership.
• Quality & Compliance:
  Oversee program quality management, policy development and maintenance, internal documentation, and review of transplant recipient and donor evaluation forms for completeness and compliance.
• Staff Leadership & Development:
  Lead recruitment, onboarding, supervision, coaching, performance evaluations, and employee relations in partnership with Human Resources.
• Administrative Operations:
  Manage program administrative systems, employee evaluations, and timekeeping activities in Infor/MyTime.

• Experience in Bone Marrow Transplant/Cellular Therapy program management
• Oncology nursing experience

• Monday-Friday 8a-4:30p or 8:30a-5p

Assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

• Patient Care
  - Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
• Human Resource Management
  - Effectively manages human resources and creates an environment conducive to staff recruitment and retention. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
• Budget Management
  - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
• Accreditation Issues
  - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies. Integrates current scientific evidence into standards of practice.
• Quality Improvement—Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
• Education—Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Other information:

• Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

• Licensed to practice as a Registered Nurse in the state of North Carolina.
• BLS required.

• Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Legal

Employer:

STATE
Entity: UNC Medical Center
Organization Unit:
Bone Marrow Transplant Program
Work Type:
Full Time
Standard Hours Per Week: 40.00
Salary Range: $44.56 - $64.06 per hour (Hiring…