Landscape General Manager​/Team Lead

Overview

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career and lead a crew of landscapers, or you’re already successful at being a team lead, then we want to talk with you.

We are serious about hiring reliable, reputable, and ready to go individuals!

At Ground Guys of Concord, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and landscaping experts that know how to make a great first impression. From the professional appearance of our crews to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

Is this right for you?

Here are some things we’re looking for in a Landscaping Team Lead. If you identify with any of these statements, we want to speak with you, so make sure to apply.

• You are passionate about serving others, including your crew, the customers, and the community.
• You love the business side of business and enjoy assisting with routing, quality control, and covering when the owner is out.
• Dealing with staffing issues is part of the job, and you take it on as a challenge to assist in retaining the best crews.
• You see customer service issues as an opportunity to turn every customer into a raving fan.
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes. You speak up when necessary and inspire others to be exemplary team members.
• You pay close attention to detail and pride yourself in taking exceptional care of the tools and operational equipment that you and your team are entrusted with.
• You are consistent, reliable, trustworthy, hardworking, energetic, and excited about a new opportunity!
• You think outside of the box to be a problem solver NOT a problem creator. You communicate with the owner, but appropriately take initiative to handle each job from start to finish.

Your Responsibilities as our Landscape Field Manager/Team Lead (including but not limited to)

• You are the boots on the ground. You’ll be walking job sites, checking for quality control, and making sure equipment and vehicles are maintained.
• The team is a unit and works together to keep things organized. You’ll keep yourself and your fellow crew members organized and responsibly on task.
• The team looks to you for support. You find solutions for issues that come up. And you make sure that team members are aware of what’s happening on the properties.
• You will help to keep the team on schedule while not sacrificing quality and ensure everything is wrapped up and set to go for the next day.
• You make sure the schedule, the materials, the equipment, your team members and the satisfaction of our customers is MANAGED.

The beginning pay range for this position is $20.00 to $25.00 per hour and is dependent on your experience and performance as a lawn care or landscaping management professional. Pay is weekly and raise considerations begin at 30 days of employment with consistently satisfactory work.

• Attendance:
  It’s critical for the team lead to set the example in attendance for the rest of the team.
• Budget vs Actual
  
  Hours:
  
  Keeping jobs profitable is dependent on managing the time planned and spent at each job.
• Return Rates:
  You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
• Crew Retention:
  Ensuring a healthy team environment and keeping people accountable will help reduce turnover.
• Customer Retention:
  Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
• Full Utilization of Software & Processes:
  This helps make all the above possible.
• Demonstration of Integrity:
  We highly value individuals who are consistently dependable and honest. We expect our team leads to hold themselves to high standards both personally and professionally.

Prior experience in the landscaping, lawn service, or similar service industries will be critical in order to be a…