Bojangles General Manager; Gerente General - Concord, NC

Address 20 Raiford Dr NW, Concord, NC 28027, USA

Compensation $57,000.00 - $70,000.00/year

General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. General Managers develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer‑centric culture. They do this by ensuring an outstanding guest and employee experience.

• Actively seek growth opportunities or assignments for development.
• Communicates effectively and timely with all guests (internal and external)
• Takes an active role with all new team members.
• Subject matter expert and adherence to all systems and processes
• Effectively demonstrates our Cultural Principles in every interaction.

• Subject matter expert and adherence to all systems and processes to include BoFood and Bo Labor
• Upholds standards and takes corrective action when standards are not being met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable.
• Engages and fosters external community relationships to include recruitment and sales growth, e.g., digital platforms and catering.

• Ability to increase same store growth through sales and guest counts.
• Understands the Restaurants P&L results.
• Understands how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Demonstrates and upholds all safety and security standards.
• Engages in all LTO throughout LTO life cycle; including training and POP by deadlines.

• A minimum of 3 years’ management experience.
• 18 years or older
• Able to read, write and speak English.
• Must possess a valid driver’s license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50‑hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior Microsoft Office Experience
• Prior cash handling and bank deposit experience
• Ability to multi‑task and lead teams in a fast‑paced environment.
• Ability to bend, stand, kneel frequently lifting 25+lbs.
• 401(k) w/matching
• Health insurance
• Paid time off
• Paid training
• Vision insurance

• WEEKLY PAY and Monthly Bonus Program
• Free Unlimited Telemedicine and Virtual Mental Health Programs
• Low‑Cost Health Insurance, Dental and Vision benefit plans – including Orthodontics (HSA & PPO plans available)
• Paid Vacation Time
• Free Meals
• Leadership and Career Development Opportunities

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity,
Affirmative Action employer.

“It’s Bo Time” no es simplemente una frase, es también un estilo de vida! Nosotros estamos comprometidos en hacer lo mejor para cada uno de nosotros, y también en hacer lo mejor para nuestros clientes. Eso es parte de nuestra cultura de hospitalidad, de nuestras políticas de inclusión y de nuestro deseo de ofrecer la mejor experiencia posible a nuestros clientes.

• Ofrecemos horarios FLEXIBLES que se adaptan a su horario: mañana, tarde, fines de semana
• PAGO SEMANAL y Programa de Bonificación Mensual
• Programas gratuitos e ilimitados de telemedicina y salud mental virtual
• Seguro de salud de bajo costo, planes de beneficios dentales y de la vista, incluida la ortodoncia (planes HSA y PPO disponibles)
• Tiempo de vacaciones pagadas
• Comidas Gratis
• Oportunidades de Liderazgo y Desarrollo Profesional

Los gerentes generales lideran a sus equipos para brindar a nuestros huéspedes la experiencia más excepcional en la hospitalidad del sur. Los Gerentes Generales desarrollan y lideran un equipo que impulsa el tráfico, las ventas y la rentabilidad en nuestros restaurantes, manteniendo una cultura centrada en el cliente. Lo hacen garantizando una experiencia excepcional para los huéspedes y empleados.