Cook

Job Details

Job Location
:
Concord - Concord, NC 28027

Position Type
:
Full-Time/Part-Time

Job Shift
:
Any

Position Overview:
Fulfills food order tickets by preparing, seasoning, and cooking complex menu items, including soups, sauces, vegetables, meats and desserts.

Licensing Requirements:

• Food Safety Handling Certification

Essential Skills/Experience

• Integrity must protect the Companys assets
• Guest Service Orientation anticipating guests needs and consistently following Razzoos Steps of Service
• Active Listening giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times
• Speaking talking to others, i.e., managers, co-workers, guests, to convey information effectively
• Social Perceptiveness being aware of others behavior and reactions and understanding why they react as they do
• Critical Thinking using logic and reasoning to identify the needs of a given situation
• Reading Comprehension understanding written communications and documents
• Arithmetic utilizing basic math skills relative to position requirements, i.e., recipe preparation
• Problem Sensitivity the ability to tell when something is wrong or is likely to go wrong, and recognize when to bring to the attention of the Manager on Duty
• Memorization the ability to remember information, ie., Company standards and procedures, Steps of Service, menu, and food recipes
• Time Sharing the ability to shift back and forth between two or more activities or sources of information
• Team Oriented actively demonstrating teamwork at all times, i.e., establishing and maintaining constructive and cooperative working relationships with team members and participating in a team oriented environment
• Safety Focused ability to adhere to Company safety standards at all times
• Work Schedule ability to work agreed-upon schedule which may include evenings, weekends and holidays; and to be at work on time

Essential Characteristics:

• Self-directed ability to work well with little or no supervision
• Sense of urgency
• Organized, detail oriented; recognizes errors quickly
• Positive attitude and professional demeanor
• Guest focused and solution-driven
• Multi-tasker
• Team oriented
• Communicator clear written and oral skills
• Safety conscious follows all safety and sanitation policies
• Professional image - Neat, clean, pressed
• Dependable consistently works agreed upon schedule and gets to work on time

Essential Duties And Responsibilities

• Take direction from Manager on Duty
• Comply with all applicable federal, state , and local statutes as well as Razzoos policies and procedures
• Always follow recipes as they are presented and have recipes out when making them
• Follow line procedures never taking shortcuts to shorten procedure
• Utilize scales and measuring tools when portioning food and completing recipes
• Have the urgency to prepare food items to achieve Razzoos stated cook times
• Attack (sense of urgency) food tickets at all times of day. Attack first ticket with consistent urgency
• Commit to preparing plates in consistent arrangement, clean rims, and with deli paper pointed up
• Properly garnish every plate
• Follow Cook To Order philosophy meaning we do not pre-cook food items, especially side items like bread and french fries
• Follow proper food thawing procedures
• Properly cover, label, date, and rotate all food items
• Properly ice down food items as required
• Manually and safely clean knives, not leaving them in the dish area to be cleaned
• Adhere to all safety, sanitation and food-handling rules and guidelines
• Maintain a clean and organized kitchen
• Properly handle all food items while maintaining a sanitized kitchen by following proper sanitation procedures
• Follow proper knife handling procedures using cutting gloves where appropriate
• Utilize rubber gloves when handling food or disposing of trash
• Follow prep sheets as completed by managers
• Manage line food levels appropriate to the level of business
• Clean and sanitizes station and checks in with manager before leaving
• Commit to safe working environment reporting any unsafe procedures or conditions to manager
• Utilize chemicals as described in OSHA MSDS book
• Handle all kitchen equipment safely being considerate of others around him/her
• Operate dishwashing machine as necessary, appropriately loading dishes, glassware, flatware, pots and pans into dishwashing machine and maintaining accurate levels of chemicals
• Empty trash cans using appropriate safety and sanitation measures
• Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
• Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
• Comply with all applicable federal, state and local statutes as well as Razzoos policies and procedures
• Perform additional responsibilities as requested by a manager at any time

Physical Demands:

• Must be able to bend, stoop, lift and carry items (ice, plates, trash, etc.) up to 50 lbs.
• Move…