Retail Contingent

Overview

Job Title:

Support Associate

Primary

Purpose:

The successful individual will leverage their proficiency in retail to manage and process inbound deliveries, monitor to prioritize the daily workload, ensure proper organization and accessibility of merchandise, be knowledgeable of stock including quantity, how many units are on hand, and what is and is not selling, support floor moves and ensure selling floor is stocked throughout the day, conduct price changes and markdowns as necessary, maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite/warehouse, and audit compliance to achieve shrinkage goals.

• Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload.
• Ensure proper organization and accessibility of merchandise.
• Be knowledgeable of stock including quantity, on-hand units, and what is and is not selling.
• Support floor moves and ensure selling floor is stocked throughout the day.
• Conduct price changes and markdowns as necessary.
• Maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite/warehouse.
• Audit compliance and achieve shrinkage goals.

• Willingness to work in and promote a team oriented environment.
• Strong communication and interpersonal skills.
• Ability to multi-task, results driven and flexible to change.
• Minimum 1-2 year experience in a retail industry of relevant experience as a stock associate.
• High school degree preferred.

• Must be available to work store schedule, as needed, including evenings, weekends, holidays.
• Ability to frequently lift and carry boxes weighing up to 60 pounds.
• Ability to load boxes in and out of delivery truck (offsite/warehouse only).
• Must be able to work effectively under pressure in a high energy and high traffic environment.
• Standing for extended periods of time.
• On a frequent basis, requires the ability to stoop, kneel, and crouch.

• Drive for Results:
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly:
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance:
  Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

• Strategic Agility:
  Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams:
  Blends people into teams…