Head of Block Management

Head of Block Management – Congleton / Hybrid working – up to £40,000 basic DOE + commissions £60k OTE

Over the past decade, this well established, independent property firm have provided a full 360 lettings property management service across the Manchester area.

They have a team of experts in sales, lettings and property management, which are continuing to expand, and as such, they’re looking for a Head of Block Management to manage, develop and make a real impact within the company.

• Annual basic salary of £30,000 - £40,000 DOE
• Commissions on portfolio income generated
• Performance bonus
• Monday to Friday, 9am - 5.30pm
• Hybrid working available - 3 x days per week WFH
• Free onsite parking
• Profit shares available after 12 months
• 22 days annual leave plus bank holidays
• Fully expensed weekend trip away per year

• End-to-end management of residential blocks and estates (typically 5–25 units)
• Managing blocks on behalf of freeholders, including service charge structures
• Preparing and managing service charge budgets
• Issuing service charge demands and managing arrears
• Day-to-day communication with leaseholders, freeholders, contractors, and advisors
• Overseeing repairs, maintenance, and major works
• Managing Section 20 consultations where required
• Contractor tendering, appointment, and performance oversight
• Health & safety compliance (fire risk assessments, asbestos, electrical, gas, etc.)
• Insurance management and claims handling
• Coordinating year-end accounts with accountants
• Chairing or attending AGMs and residents’ meetings

• Strong understanding of service charge legislation and accounting
• Experience managing small to mid-sized blocks (5–25 units)
• Demonstrated success in winning new block management business
• Experience setting up or improving systems, processes, or software
• Confidence dealing with developers, freeholders, and leaseholders
• Professional qualifications (IRPM, RICS, ARMA) advantageous but not essential