Tesco Colleague Superstore
Listed on 2026-06-19
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Stocking, Retail Support
Availability Window
- Sunday: 05:00 – 14:00
- Friday: 14:00 – 18:00
- Saturday: 05:00 – 14:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Key Responsibilities- Help to serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide great natural service, passion and pride in serving customers.
- Work across the store in services, picking and replenishment areas where required.
- Apply training received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Understand your store's performance, reduce waste, shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Accept deliveries into the store when required.
- Deliver great service, greet customers with a smile, and serve them with pride.
- Build rapport with customers so they leave the store having experienced a great shopping trip.
- Take initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be punctual, well presented and ready to be a brand ambassador.
- Over 18 years of age.
- Must be over 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in warehouses, alcohol area, counters, bakery and driving roles.
- Passionate and knowledgeable about products and services within the store.
- Good communication skills, ability to build rapport with customers.
- Comfortable working as part of a team and independently when required.
- Capable of standing for extended periods, lifting and moving products.
- Adaptable to flexible working and willing to take on varied tasks.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
For more information about us please visit
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