Facilities Operations Administrator

Department: Facilities

FLSA
:
Non-Exempt

Reports to
:
Director of Facilities

Schedule: Full-time (40 hours weekly), calendar year (Monday - Friday, 7:00 - 3:30)

Designation: Staff

Travel
:
Rare

The Facilities Operations Administrator innovates, implements, and manages systems for effective facilities operations. They manage the day-to-day operations of the facilities office, including, but not limited to: work order assignment and distribution, establishing priority tasks, and maintaining systems for compliance and safety. The Administrator supports the Director of Facilities and general office assistance through a variety of tasks related to organization and communication.

The Administrator is able to communicate effectively via phone, email, and online systems, ensuring that all Administrator duties are completed accurately, delivered to a high standard, and in a timely manner. The Administrator relies on their experience and judgment to plan and accomplish goals.

Provide overall operations management of the facilities office, including but not limited to:

• Greet all Facilities Office guests and execute follow-up communications to deliver a high standard of customer service.
• Act as liaison for the Facilities Department and build effective working relationships with internal and external customers using professionalism, discretion, and good judgment.
• Receive all contractor/consultant invoices, review (or ensure proper School representative reviews) for accuracy, and process each for payment through the Business Office.
• Maintain an environment that is welcoming and inclusive to persons of all backgrounds and roles.
• Receive, screen, and direct phone calls, take messages, and answer questions.
• Send out Facilities announcements and communications as needed or directed.
• Persist in accomplishing objectives with excellent attention to detail.
• Maintain the Director of Facilities’ calendar.
• Prepare, coordinate, and organize meetings as required, including room reservations, attendee notifications/confirmations, and distribution of meeting materials when needed.
• Maintains office supplies and equipment.
• Maintains the uniform purchase and replacement process.
• Establish and maintain electronic and hard copy filing systems. Maintains contractor and vendor files that are relevant to the Assistant’s routine contacts.
• Sort and direct mail.

Efficiently Utilize Online Tools To Ensure Facilities Work Assignments Are Designated To The Appropriate Person Or Area, Including But Not Limited To:

• Manage the online work order system (Brightly) for all community services and trades
• Prioritize work requests, including emergencies, and distribute them to appropriate personnel or vendors.
• Professionally communicate when a work request is not a priority, not within the budget, or is not an authorized service provided by facilities.

Manage compliance and risk management under facilities, including but not limited to:

• Thoroughly and consistently monitor, review, and collect Certificates of Insurance from outside contractors, confirming proper limits against standard protocol, in-force (active) insurance coverage, and identifying questionable situations that may require additional insured clauses. Work collaboratively with the Business Office and the insurance company to support risk management.
• Work collaboratively with facilities supervisors and vendors to provide annual energy usage reports to outside compliance consultants.
• Maintain reports on fuel usage and generator testing. Quarterly submission of reports to CTDEEP and other government offices.
• Prepare and maintain Excel worksheets, forms, tables, reports, questionnaires, and other documentation required to manage and track Environmental…