Operations Support Specialist, Administrative​/Clerical

The Office of Budget and Planning at the University of Connecticut seeks qualified applicants for the position of Operations Support Specialist (UEA II). Reporting to the Associate Vice President, this position coordinates operational, financial, and technical activities that support effective day-to-day operations and continuous process improvement within the Office of Budget and Planning (OBP).

The incumbent coordinates departmental operations and budget-related processes, tracks financial activities, manages office technology and web resources, and prepares reports and presentations. The position also safeguards the accuracy, security, accessibility, and retention of departmental information and records while exercising discretion and maintaining confidentiality.

Success in this position requires exceptional organization, attention to detail, sound judgment, and the ability to manage competing priorities while providing high-quality support to the Budget and Planning team. The successful candidate will take initiative to streamline processes, use technology to reduce manual or redundant work, and collaborate effectively to promote consistent procedures, clear communication, and efficient operations.

• Provide comprehensive support to Office of Budget and Planning leadership by preparing correspondence, presentations, reports, spreadsheets, and other materials and managing calendars, and coordinating meetings. Handle sensitive information with discretion and professionalism.
• Develop, maintain, and update departmental websites, dashboards, reports, and data visualizations, ensuring compliance with University branding and accessibility standards while managing user access, security permissions, and the accuracy of published information. Improve the efficiency and consistency of recurring updates and reporting activities.
• Manage departmental financial and business operations by reviewing, processing, and approving designated financial transactions, invoices, account requests, One UConn workflows, lease payments, and other assigned payment activities in accordance with university policies and procedures.
• Serve as the Office's primary point of contact by monitoring shared email accounts, responding to routine inquiries, and triaging requests directed to the Associate Vice Presidents. Resolve matters within the position's authority, elevate complex or time-sensitive issues appropriately, and provide guidance on Budget and Planning policies, procedures, systems, and processes.
• Coordinate departmental operations and technology support to ensure reliable, efficient service. Responsibilities include office supply procurement, travel arrangements and reimbursements, equipment inventories, computer refreshes, software access, procurement transactions, and liaison work with Information Technology Services. Identify opportunities to improve workflows through available technology and resources.
• Coordinate and maintain departmental agreements, records, and organizational data, including Letters of Agreement (LOAs), Memoranda of Understanding (MOUs), Certificates of Accuracy (COAs), organizational structure reports, departmental accounts, and related documentation to ensure accuracy, compliance, and effective record retention.
• Prepare and coordinate recurring annual budget and operational documents by updating templates, coordinating revisions, developing supporting materials, and helping with distribution. Support departmental initiatives and identify opportunities to standardize templates, streamline procedures, and reduce repetitive work.
• Coordinate support for meetings, forums, special events, and human resources activities, including scheduling, logistics, registrations, communications, recruitment and search processes, onboarding, hiring documentation, and related personnel actions.
• Maintain departmental files, databases, tracking systems, and operational records to ensure accurate documentation, regulatory compliance, effective record retention, and timely reporting. Recommend improvements to recordkeeping and tracking procedures to enhance accuracy, accessibility, and efficiency.
• Support collaborative operations across the Finance division by serving as backup support for the Office of Budget and Planning, Procurement, the Chief Financial Officer, and other Finance offices during planned and unplanned absences. Work collaboratively with these offices to share knowledge, identify opportunities to reduce…