Camp America - Operations Assistant

Description

Location: Hybrid - Stamford, CT (Tuesdays & Wednesdays onsite; remote other days)

Schedule: Monday-Friday, 9:00 a.m.

-5:00 p.m. EST, with occasional evening and weekend work

Employment Type: Temporary/Seasonal (February through late August)

Pay Rate: $20/hour

Camp America, a division of AIFS, has been placing international students at summer camps across the United States for more than 50 years. We partner with hundreds of camps nationwide and are a leading provider of international camp staff. Our team is committed to delivering a high-quality, full-service experience for both camp directors and international participants, ensuring a safe, rewarding, and memorable summer.

Camp America is seeking two to three Operations Assistants to join our seasonal operations team from February through August. This hybrid, temporary role supports the logistics of international staff travel and arrival, working closely with internal teams, camp directors, and participants to ensure a smooth and safe experience throughout the summer. The Operations Assistant plays a key role during peak travel and arrival periods and provides ongoing operational and participant support.

We are looking for individuals who are passionate about summer camp, cultural exchange, and delivering excellent customer service in a fast-paced, seasonal environment.

• Travel & Arrival Logistics Coordination
  • Research, maintain, and update travel-to-camp instructions
  • Communicate daily with camp directors and international counselors regarding arrival plans
  • Review flight itineraries and coordinate changes as needed
• Participant Support & Customer Service
  • Serve as a first point of contact via email, phone, and Whats App for participant inquiries related to travel, visas, arrival procedures, and camp placement
  • Respond promptly and professionally, particularly during high‑stress situations such as flight delays or arrival-day issues
• Administrative & Operations Support
  • Collect and track compliance documentation, including business licenses and camp profile information
  • Monitor international participants during their time at camp to ensure government compliance
  • Maintain accurate data and records within internal systems
• General Operations Support
  • Assist with additional operational tasks as needed to support the smooth delivery of the Camp America program
  • Provide occasional weekend support during peak arrival and travel periods