State Police Dispatcher Trainee CL

State Police Dispatcher Trainee #CL-001

Join to apply for the State Police Dispatcher Trainee #CL-001 role at State of Connecticut
.

The State of Connecticut, Department of Emergency Services and Public Protection (DESPP), Division of State Police is currently accepting applications for State Police Dispatcher Trainees for select shifts and locations. Ready to be a real‑life hero and the calm voice in the storm for people across Connecticut? State Police Dispatchers are the “first‑first” responders—the essential communication link between the public and law enforcement.

This job is deep, wide, and absolutely essential.

Every day, you will take calls from citizens experiencing some of the worst moments of their lives, requiring you to remain composed and function under trying conditions. You'll experience the excitement of handling time‑sensitive, critical emergencies and gain satisfaction in knowing you truly make a difference.

Your core mission involves gathering and disseminating critical information clearly and rapidly and requires you to expertly multi‑task between the telephone, radio, and various computer systems. You'll be trained to handle critical incident management and be given the opportunity to help save a life until Troopers can respond.

If you crave a fulfilling career that demands split‑second decisions and offers the reward of helping people when they have nowhere else to turn, becoming a State Police Dispatcher Trainee is your calling.

“I have been a Connecticut State Police dispatcher for 23 years. The number one question I get asked often is 'How do you like your job?' My answer is always, I love it most days but because like any other job, there are always good and bad days… There is no better feeling than knowing that you helped someone in their desperate time of need.”

– Dispatcher Darlene Hanna

“I have been a dispatcher with the Connecticut State Police almost 19 years… I enjoy my job as it entails helping people, when they have no one to turn to for assistance. Most of the time, you really can make a difference in someone’s day.”

– Dispatcher Robert Ferone Jr.

• Numerous career opportunities across our beautiful state with opportunities for promotional advancement and geographic transfers;
• Excellent compensation and benefits;
• Work at a Forbes‑recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024.
• A comprehensive retirement plan (State Employees Retirement System Tier IV);
• A top‑notch health and wellness benefit package (More on that here!);
• Eligibility to apply for Federal Student Loan Forgiveness Program (Learn more here!);
• Bank holidays worked, shift differential for working evenings, midnights, weekends and overtime;
• Receive a stipend for the life of the contract;
• Six (6) of the thirteen (13) state holidays are considered premium holidays and dispatchers have the option to request pay out;
• Special duty assignments (e.g., working Rentschler Field during activities);
• If you are a certified EMT in Connecticut, you get an annual skills premium stipend for the life of the contract.

Hires start at $50,475 as a Dispatcher Trainee. Upon completion of all training requirements & working test period, candidates are automatically promoted to State Police Dispatcher at $57,949.

• Stay calm in crisis situations;
• Make split‑second decisions;
• Gather and disseminate information clearly, accurately and rapidly in urgent situations;
• Multi‑task between the telephone, radio and various computer systems in stressful situations;
• Maintain composure and function under the stress of an emergency situation;
• Establish and maintain cooperative working relationships with others;
• Read and speak English in a clear and effective tone of voice;
• Hear clearly and discern a variety of audible communications and signals simultaneously;
• Understand and be knowledgeable with computers, typing, data input and be comfortable with using technology.

In addition, candidates…