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Genesis Service Advisor
Job in
West Simsbury, Connecticut, 06092, USA
Listed on 2026-10-12
Listing for:
Hoffman Auto Group
Full Time
position Listed on 2026-10-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Job Details:
Job Location:
West Simsbury, CT 06092, Salary Range: $55,000.00 - $90,000.00 Base+Commission/year, Role Purpose
Handle customers throughout the entire service experience with their satisfaction as the number one priority
LeadershipThis position does not lead others
Core Accountabilities- Remain at or above manufacturer CSI standard.
- Meet all production metrics as prescribed by Management.
- Process all documentation to state and/or manufacturer standard.
- Complete all required training for Certification as prescribed by Management.
Competencies and Qualifications
- High School Diploma
- 1-2 years’ experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
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