Customer Service Manager: Lead, Coach & Optimize Teams
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
RR Donnelley & Sons is seeking a Customer Service Team Lead to delegate and monitor day-to-day activities of the customer service team. You will promote balanced workflow, communicate with customers, provide growth guidance, and ensure service standards are met.
The role involves leading the team, conducting annual reviews, and supporting process improvements while collaborating with internal and external customers. Standard hours are 8AM to 5 PM with possible overtime as needed.
We are currently recruiting a Customer Service Manager:
Lead, Coach & Optimize Teams for our team in Buckland, CT, United States.
For the Customer Service Manager:
Lead, Coach & Optimize Teams position at RR Donnelley & Sons, we are reviewing applications now.
Step into the Customer Service Manager:
Lead, Coach & Optimize Teams role at RR Donnelley & Sons in Buckland, CT, United States and grow with us.
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