Hiring Management

Big Night Entertainment Group - Now Hiring Management!

2 days ago Be among the first 25 applicants

Big Night Entertainment Group is now hiring management team members for our various Foxwoods locations! This includes:

• General Managers
• Assistant General Managers
• Restaurant Managers
• And More!

• Managing operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
• Preparing service staff schedules in accordance with forecasted business volume. Responsible to alter scheduling needs with the varying daily business volume
• Identifying operational opportunities to build sales and control costs; develop and implement plans to address opportunities
• Exhibiting high performance standards and ensures all team members are providing exceptional service to patrons
• Performing nightly check outs and audits
• Investigating and resolving service/food quality complaints
• Supervising associates daily activities; assigning responsibilities and providing clear / concise instructions while offering suggestions for increased productivity
• Enforcing established safety practices and ensures quality standards are maintained
• Accountable for all sales and operating transactions in compliance with the policies and procedures
• Providing a positive, fun working environment for associates
• Other duties as assigned

• Supervise 20-30 subordinate FOH employees per shift
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

• Minimum of 2 years' experience in a full food and beverage, high volume upscale and/or club environment
• Must be able to pass Big Night Entertainment Group's requirements in regards to legal background check
• High School Diploma required. Associate or Bachelor’s degree preferred
• TIPS or other recognized Alcohol Certification required
• Exemplary customer service skills
• Strong problem solving and analytical skills
• Ability to work well with people internally and externally at all levels
• Solid planning, organizing and scheduling abilities
• Strong team building skills with emphasis on development and ability to think outside the box
• Ability to create enthusiasm, demonstrate innovation and encourage growth and learning in others
• Work hours necessary to maintain facility

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• Workplace can have moderate to high stress levels
• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical office hours will be customary including evenings, weekends, and holidays

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as Guy Fieri's Foxwoods Kitchen + Bar and Scorpion Bar. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe BEST place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Native Americans receive preference in employment opportunities for all positions within Foxwoods Resort and Casino:

• Mid-Senior level

• Full-time

• Marketing, Public Relations, and Writing/Editing

• Hospitality

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