Hotel Front Desk & Guest Experience Supervisor
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Hospitality / Hotel / Catering
Job Description & How to Apply Below
Mohegan Sun is seeking a Front Desk/Concierge Supervisor to lead the front desk, concierge, VIP check-in and bell services teams. You will oversee hiring, training, evaluations, and counseling, while ensuring guest concerns are resolved promptly and service scores monitored.
You will manage room blocking, checkouts, and daily reporting to optimize occupancy. A strong knowledge of hotel operations and guest relations is essential for success in this role.
We have an opening for a Hotel Front Desk & Guest Experience Supervisor in Mohegan, CT, United States within Management & Operations.
Are you ready to take on the Hotel Front Desk & Guest Experience Supervisor role at Mohegan Sun?
We would love to welcome a new Hotel Front Desk & Guest Experience Supervisor to our group in Mohegan, CT, United States.
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