Senior Identity and Access Management; IAM Analyst

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimagining workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly – those who embrace change not as a challenge, but as an opportunity.

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The Senior IAM (Identity and Access Management) Analyst will play a critical role in designing, developing, and maintaining the systems and processes that govern and enforce identity access policies across Diligent’s IT infrastructure. This role ensures that proper access controls are in place and continuously monitors and verifies the effectiveness of those controls. By joining the Diligent team, you’ll have the opportunity to enhance the security posture of a global organization, ensure compliance with industry standards, and provide essential expertise in the management of identity and access techniques.

This role requires good analytical, organizational and communication skills (internal, external, and to various levels of leadership), highly developed problem solving and project management skills.

• Design, implement, and manage identity and access management solutions across multiple platforms (e.g., cloud and on-premises).
• Develop and enforce IAM policies, standards, and procedures.
• Provide technical expertise and support in deploying, configuring, and maintaining IAM systems, including role‑based access control, single sign‑on (SSO), and multi‑factor authentication (MFA).
• Ensure compliance with regulatory requirements and internal security policies by conducting regular audits and access reviews.
• Collaborate with other security and IT teams to integrate IAM solutions into global security architecture.
• Monitor IAM systems for security breaches, investigate incidents, and mitigate threats.
• Provide guidance and training to other teams on IAM best practices and security protocols.
• Document IAM processes and procedures, and ensure they are up‑to‑date and accessible to relevant stakeholders.

• 5+ years in Information Security, Information Technology or Development related positions
• BS/BA in Computer Science or a related field or equivalent experience
• Proven experience in identity and access management, including implementation and maintenance of IAM solutions.
• Familiarity with security frameworks and standards related to IAM, such as NIST and ISO.
• Familiarity with IAM technologies (e.g., Active Directory, LDAP, OAuth, SAML, etc.)
• Excellent verbal and written communication skills.
• Ability to work collaboratively in cross‑functional teams.
• Detail‑oriented with a proactive approach to problem‑solving.
• Able to produce advanced reporting

• 3+ years of IAM Analyst experience
• Certifications in IAM and security domains (e.g., Okta Certified Professional, SC‑300, CISSP, CISM).
• Development experience.
• Knowledge of advanced security practices in the IAM domain (e.g. ZSP, Phishing resistant AuthN, role mining).
• Amazon Web Services (AWS) IAM and Identity Center experience
• Okta or Entra experience

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be different both in our internal processes and to help our clients
• We care about our…