System Reliability Engineer; SRE

Job Description

Job Overview:
This on-site System Reliability Engineer (SRE) position will play a significant role in supporting our AWS cloud infrastructure, which is being used to support the development and deployment of a SaaS platform that helps companies manage their employee benefits billing process. The system itself has multiple major functions, including bill consolidation, reconciliation, and payments processing. The candidate will be part of a small team initially, responsible for the infrastructure implementation, day to day operations, solving technical problems of comprehensive scope and complexity, and maintaining the security posture required for the HITRUST CSF Certification.

The position will also establish the cornerstone of our standards, procedures and documentation construction and maintenance for our enterprise. In addition, recognizing impediments to our organizational efficiency and proposing and implementing solutions will be value propositions that the successful candidate will be able to provide. There will also be elements of ITSM and IT support that this position will be responsible for in the areas of desktop support, local network administration, and Office
365 support.

Company Overview: Our goal is to lead a transformative shift in the employee benefits industry. We are committed to our mission of delivering unparalleled value to our customers by easing administrative challenges through cutting-edge technology. When we do our jobs well, those who cannot afford the benefits they need can now get them, and those who can afford them get better value for every dollar they spend on benefits.

Our vision is the seamless and precise management of employee benefit administration, underpinned by our fundamental values:

• Act with Integrity: We demonstrate courage and character to always do what is right.
• Pursue Excellence: We focus our knowledge, experience and expertise to create extraordinary value for our customers.
• Share Success: We are one team, leveraging each other’s expertise to succeed together. We understand we can achieve more together than as individuals.
• Customer Focus: Relationships are the foundation of our success. We will bring empathy, passion and professionalism to the relationship.
• Commit and Deliver: We are accountable to our clients and each other to deliver what we promise, take ownership of our obligations and learn from our mistakes.
• No Swearing nor Gossiping: We do not accept that these traits build trust and respect within our organization or with our customers and partners.
• Embrace Growth: We pursue continuous improvement, adapting with purpose to drive rapid growth and lasting value.
• Self-Employed Mentality:
  We all care and take responsibility as if we were owners.
• Team: We are team members, not employees.

Required Experience & Qualifications:

·

Cloud Architecture & Lifecycle Management

• Professional experience in the design and management of an AWS infrastructure using core services including:
  Cloud Front, VPC, EC2 (Windows/Linux), Elastic Beanstalk, Application Load Balancers, Lambda, Docker, RDS (SQL Server), and S3. Applying infrastructure-as-code and automation best practices to ensure consistency, repeatability, and compliance across SDLC environments using the AWS Well-Architected Framework

·

Monitoring & Observability

• Architected and implemented continuous monitoring solutions leveraging Amazon Cloud Watch, Cloud Trail, and third-party platforms such as Splunk, Qualys, and Solar Winds. Ensure proactive detection, alerting, and remediation aligned with operational excellence and reliability pillars.

·

Security Hardening & Compliance

• Enforces rigorous OS-level security controls in accordance with CIS Benchmarks and NIST 800-53 standards. Proficient in Windows Server administration, Azure Active Directory, Group Policy Objects, and Linux system hardening. Integrates IAM best practices and encryption strategies to safeguard data and access.

·

Patch Management & Lifecycle Governance

• Oversees structured patching and upgrade cycles for operating systems and application stacks, ensuring minimal downtime and alignment with change management…