Provisioning Administrator

The Application Provisioning Administrator is responsible for provisioning and maintaining secure access across a wide range of enterprise applications. This role plays a key part in supporting Aegon’s security and compliance programs by ensuring that access requests are handled accurately, efficiently, and in alignment with regulatory requirements.

• Provision and manage user access across multiple business applications, ensuring compliance with internal security policies and external regulations.
• Process access requests submitted through Service Now/One Form, adhering to established security guidelines and procedures.
• Evaluate and enforce appropriate access levels based on role, business need, and security standards.
• Monitor user access for compliance and take corrective action when noncompliant situations are identified.
• Provide Level 2 support for access-related issues escalated by the Customer Service Center (CSC).
• Collaborate with application owners, IT teams, and business users to ensure accurate and timely provisioning.
• Assist in the development and maintenance of documentation for provisioning processes and procedures.
• Support audit and compliance efforts by maintaining accurate records and participating in access reviews.
• Analyze and recommend improvements to provisioning workflows to enhance efficiency and reduce turnaround time (TAT).
• Track and report on key metrics including SLA adherence, request volume, and provisioning efficiency.
• Serve as a subject matter expert (SME) for application provisioning and mentor junior team members.

• Bachelor’s degree in Computer Science, Information Systems, or equivalent knowledge.
• Minimum of 2 years of experience in application provisioning or access management.
• Strong understanding of Windows security and enterprise application access controls.
• Ability to maintain regulatory compliance (e.g., SOX).
• Experience with scripting (Power Shell or VB) is desirable.
• Excellent communication, customer service, and decision-making skills.
• Highly organized with strong attention to detail and ability to meet deadlines.

• Experience working in a global IT environment.
• Ability to quickly learn new applications and adapt to changing environments.
• Demonstrated ability to work effectively in a team and independently.
• Analytical Thinking
• Attention to Detail
• Commitment to Quality
• Clear Communication
• Critical Thinking
• Customer Focus
• Respect for Diversity

• Cafeteria
• All You Can Move
• Brand new office at an excellent location
• Opportunities for growth and advancement
• A highly people-centric, positive, and supportive work environment

Aegon is an international financial service holding company headquartered in Schiphol, the Netherlands. Our ambition is to build leading businesses that offer their customers investment, protection, and retirement solutions. Our purpose is to help people live their best lives, a goal that runs through all of our activities. The company has multiple locations across the globe, with core markets in the UK and the US, partnerships in Spain & Portugal, Brazil, and China, and an Asset Management organization with locations in the UK, US, NL, and Hungary.

In the Netherlands, Aegon generates value via strategic shareholding in a market-leading insurance and pensions company.

Aegon Global Business Solutions Center is supporting these businesses with IT, Finance, Risk, Model Validation, Actuarial, Audit, and Asset management services with a growing team of approx. 300 people, based in Budapest, Hungary.