RMA Technician - 1st Shift - Eligible

RMA Technician - 1st Shift - 90 Day Increase Eligible

Join to apply for the RMA Technician - 1st Shift - 90 Day Increase Eligible role at TTM Technologies

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCBs"). TTM stands for time‑to‑market, representing how TTM’s time‑critical, one‑stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at  We’re always looking for talented individuals to join our team. Whether you’re an experienced manufacturing professional or just starting your career, TTM offers a supportive workplace where all skillsets can thrive.

• Career Development:
  We invest in your growth – our Operator Advancement Program supports your goals. We provide operators and assemblers at all levels the opportunity to certify their skills and build their career with us up to 3 times a year by applying to the OAP program. TTM promoted 68% of applicants in the program’s first year!
• Competitive Compensation:
  We offer a competitive package that reflects your skills and experience along with annual compensation reviews to ensure your growth is aligned with your performance and market trends.
• Comprehensive Benefits and PTO:
  Including health, dental, and vision insurance to keep you at your best. Enjoy 10 paid holidays and 3 weeks of paid time off annually to recharge. TTM strives to invest in our team members at all levels, starting on your first day. To support the growth and development of new hires, this position is eligible for a 90‑Day Evaluation that includes a pay increase if key performance indicators are met.

Under limited supervision, this position is responsible to perform a variety of routine inspection procedures to ensure quality at various stages of production. It includes controlling and documenting non‑conforming, in‑process assemblies, sub‑assemblies and supplier parts. Working from blueprints, engineering change notices or established operating procedures determines acceptance, rejection, or rework requirements or units. Prepares and maintains inspection / returned merchandise authorization reports and records.

Requires the ability to interpret quality control specifications.

• Receive RMA (returned merchandise) product and document customer rejection/complaint on RMA Traveler.
• Maintain detailed paperwork/traceability records for each unit returned, including the proper storage of these records.
• Coordinate product flow with RMA Lead or Supervisor into rework and test RMA areas.
• Follow established procedures/checklist where necessary to ensure efficient movement of product.
• Assure product is reworked and re‑inspected maintaining the highest quality standards required.
• Work with RMA Lead and Quality Engineers on TTM responsible escape to drive corrective and preventive actions on TTM workmanship returns.
• As required by RMA Lead, take part in Failure Analysis activities including Root Cause Analysis using Error Proofing tools as it relates to internal and external quality concerns and reporting.
• Report severe damage, non‑conformances and deviations to process or procedures to RMA Lead and/or Quality Control Manager.
• Provide initial disposition on cause and responsibility of any TTM or supplier escapes.
• Complete and file all necessary paperwork accurately and efficiently; documents and reports quality issues during the production process to supervisor.
• Follow all company Safety and ESD Program requirements.
• Communicates regularly to supervisors and managers, suggests and composes procedural changes, maintains a clean, safe work environment, and communicates to supervisors safety hazards and issues.
• Properly handle and dispose all waste, including hazardous wastes that are generated in daily operations as directed by the…