Director of Sales

Location: Uncasville

Join our team and experience endless career possibilities   if you are an existing team member, please click the following link to be taken to the internal career site: mohegan internal career site position summary:this position is responsible for directing the business operations of the convention & expo sales department. This is both a leadership and sales role. This position is responsible to both oversee the purpose, processes and structure of the sales department, focusing on revenue optimization, while effectively soliciting all accounts within the assigned market segments and or geographic region to drive group or expo related sales and food and beverage revenue.primary

duties and responsibilities: includes but not limited to:captures large group business and/or consumer shows from assigned market segments and or geographic territorysupports the sales process and teaminitiates and monitors assigned leadsmaintains and participates in active sales solicitation programoversees the production of all top accountsevaluates trends within assigned marketsresponsible for meet and greets, entertainment and site inspections with in-house customers participates in key industry organization events, client events and attends assigned trade showsassists with the training of sales personnelreviews contracts and reports to ensure adherence to department budgetstrives to surpass revenue expectations of  sales goalssupervises the daily activities of employees, provides performance feedback and enforces policies and proceduresmanages an annual operation budget for their respective cost center to a specific variance thresholdestablishes goals and objectives for area of responsibility that are in alignment with department, division and corporate strategic objectives and develops action plans to attain themfacilitates the creation and measurement of performance metrics to objectively measure the performance of area of responsibilityevaluates area of responsibility for continuous improvement opportunities and develops plans to implement process improvementsensures that functional areas under their direct control are staffed and trained appropriately to meet department and business needsensures proper manual or automated controls are in place to safeguard information and financial assetsworks with other operational departments to ensure that plans and procedures are effectively organized and communicated throughout the companycoordinates the appropriate internal and external teams to achieve assigned goals and objectivesconducts staff meetings on a regular basisacts as a guest liaison and resolves guest issuesmaintains a visible role in the industry organizations, at trade shows, client events, site visits and sales callsrequests feedback from guests prior to departure to ensure the highest standards are being met and how we can exceed their expectationsoversees all hiring, training, scheduling, evaluating and counseling of the convention sales staffmonitors the condition and care of the convention center and all related equipmentsecondary duties and responsibilities:keeps abreast of developments in the convention sales industry to maintain a competitive sharecommunicates information to the staff in a positive and effective manner maintains a high level of morale amongst all team membersadheres to all policies and procedures and is a mohegan sun ambassadorworks within the boundaries of the position maintains confidentialitybelieves in and adheres to our core values and service standardsactively promotes the spirit of aquaimaintains visibility on the casino floor to all operating areasminimum education and qualifications:bachelors’ degree in business administration, hospitality, marketing or a related…