Aftermarket Sales Specialist

At Colanar, LLC., an Addtronics company
, we design innovative automation solutions that help life sciences organizations improve efficiency, precision, and compliance. Specializing in advanced liquid filling systems, automated handling systems, and custom-engineered equipment, we serve customers across the pharmaceutical, biotechnology, and contract manufacturing industries worldwide. With decades of engineering expertise, we’re committed to solving complex challenges through precision equipment, exceptional customer support, and lasting partnerships. As part of the growing Addtronics family of automation companies
, we combine specialized engineering expertise with the resources and opportunities of a broader automation platform.

We are seeking an Aftermarket Sales Specialist to drive aftermarket sales and strengthen customer relationships across the life sciences industry. This customer-facing role combines proactive sales, account management, and customer support, with a focus on spare parts, change parts, consumables, and service agreements. You’ll play a key role in growing revenue, building long-term customer partnerships, and helping customers maximize equipment performance while collaborating with service, sales leadership, and cross-functional teams to support business development and sales strategy.

This is an excellent opportunity for an ambitious sales professional who wants to build customer relationships, develop technical sales expertise, and make a measurable impact on business growth.

• Own aftermarket sales activities and work toward revenue, sales, and profitability goals.
• Identify and pursue opportunities for spare parts, change parts, consumables, service agreements, and other aftermarket offerings.
• Proactively engage customers during site visits, Factory Acceptance Tests (FATs), service interactions, and other customer touchpoints to uncover additional business opportunities.
• Identify opportunities to extend customer relationships and grow existing accounts.

• Serve as a primary point of contact for customers’ aftermarket needs.
• Develop trusted relationships through responsive communication, proactive outreach, and consistent follow-through.
• Prepare accurate, timely quotes and communicate pricing, product availability, delivery schedules, and service options.
• Monitor expiring warranties and promote extended service contracts, Master Service Agreements (MSAs), and annual or multi-year service agreements.

• Partner with the Aftermarket Service Manager and internal teams to ensure orders are processed accurately and delivered on time.
• Help coordinate preventive maintenance, field service, training, and other activities associated with service agreements.
• Keep customers informed throughout the order and service process to deliver a positive customer experience.

• Maintain accurate customer records, sales activity, quotes, and follow-ups in Salesforce CRM.
• Collaborate with Sales Leadership, Finance/Accounting, and service teams on forecasting, billing, collections, and overall business performance.
• Participate in go-to-market planning, account strategy, and business development initiatives.
• Monitor sales performance, costs, and profitability to support business objectives.

• Participate in customer meetings, FATs, trade shows, training, and industry events.
• Travel approximately 50% of the time, including overnight travel as needed, to support customers and develop new business opportunities.

• Bachelor’s degree.
• 1–2 years of outside sales…