Team Member, Sports​/Fitness​/Wellness

About This Role

As the first friendly face people see when they walk in, you’ll welcome members, keep our club running smoothly, and help grow our community by connecting people to the wellness services that fit their goals. It’s a mix of customer service, light sales, and community engagement — all with the goal of helping people feel their best.

We’re looking for a motivated, dependable, and people-oriented individual to join our team! As a Snap Fitness Team Member, you’ll play a key role in making our club a welcoming and positive place for every member and guest — while helping people discover the right tools, resources, and services to support their whole-person wellness journey.

• Welcome members and visitors with a friendly, professional attitude
• Provide outstanding customer service and answer questions
• Give tours and explain membership options to prospective members
• Generate leads through in-club promotions, outreach, and community engagement
• Connect members to the wellness services that fit their needs — from memberships and personal training to nutrition coaching, body scans, and supplements
• Promote special offers, events, and programs in the club and local community
• Maintain a clean, organized, and safe environment throughout the club
• Support day-to-day operations and contribute to a fun, team-oriented culture

• Friendly, approachable personality and strong communication skills
• A passion for helping people succeed in their health and wellness goals
• Reliability and attention to detail
• Interest in marketing, promotions, and community engagement
• Ability to engage with people in person and through phone, email, or social media
• Previous customer service or sales experience is a plus (but not required)

• Work with a leader who truly cares about people, not just numbers
• Join a team that celebrates wins big and small — both with members and staff
• Flexible scheduling that respects your life outside the gym
• Free membership and perks to support your own wellness
• Be part of something meaningful: helping real people feel better every day

Founded in 2003, Snap Fitness is a fast-growing, world-wide provider of compact, state-of-the-art 24/7 fitness centers. Snap is a fast, convenient, and affordable workout alternative to over-sized, over-priced, and over-crowded health clubs. We feature 24/7 access to cardio and strength‑training equipment that truly sets industry standards. With progressive, member-friendly policies that include the elimination of contracts, an ability to freeze memberships for up to three months annually, and the freedom to use any Snap Fitness club in North America, our club represents one of the best high-growth employment choices for today's fitness-oriented job seeker.

Ready to join the supportive Snap Fitness team? We are always posting new job opportunities at our clubs across the country. As a Snap Fitness team member, you’ll make a difference in people's lives every day. If you want a job where you can inspire others and help them achieve their health and fitness goals, you've come to the right place.

Working at Snap you will definitely get to network with a lot of professionals and college students. The experience has no limit on what you can learn. From desk support to management, you’ll definitely get to build on whatever you can already know. More importantly, there's an open door policy where you can ask any questions and speak with master trainers and head of management.