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Patient Information Liaison​/Health Information Management

Job in Conover, Catawba County, North Carolina, 28613, USA
Listing for: Catawba Valley Health System
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration, Health Informatics, Medical Records
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Patient Information Liaison / Health Information Management / Full Time

Join to apply for the Patient Information Liaison / Health Information Management / Full Time role at Catawba Valley Health System

SUMMARY OF PERFORMANCE EXPECTATIONS

The Patient Information Liaison is responsible for assisting in the release of information requests in accordance with federal and state regulations, organizational policies, and HIPAA privacy standards. This role serves as the primary point of contact for patient portal support for both the acute and ambulatory settings. Work is performed in accordance with established policies and procedures and does not involve independent discretion regarding the release or denial of protected health information.

REQUIRED

QUALIFICATIONS
  • Health Information Technology certification or high school diploma or equivalent and extensive knowledge and demonstrated Health Information Management (HIM) experience.
  • Three years of healthcare experience utilizing an electronic medical record system. Given training and on-the-job experience, the incumbent should be proficient in the basic aspects of the job within three months of employment date.
PREFERRED QUALIFICATIONS
  • Associate degree in Health Information Technology.
  • Experience related to release of information concepts.
ABOUT US

As the region’s largest not‑for‑profit community hospital, Catawba Valley Medical Center exists to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it—regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high‑quality, easily accessible healthcare close to home.

Our mission:
Exceptional Healthcare. Every Person. Every Time.

  • North Carolina’s first and only 5‑time Magnet recipient for nursing excellence.
  • Region’s only level III Neonatal Intensive Care Unit (NICU).
  • Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years.
  • American College of Surgeons Accredited Comprehensive Community Cancer Center.

Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five‑county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state‑of‑the‑art technology available.

One of our goals at Catawba Valley Medical Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Health Care Provider

Industries:
Hospitals and Health Care

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