Quality Assurance Manager

It’s an exciting time to work for Pregis! We are constantly innovating and continue to serve the needsof andbe a strong partner to our customers. We empower our employees to operate in a socialized environment and welcome diversity of thought. Pregis LLC () is a leading manufacturer, marketer and supplier of innovative protective packaging products and solutions to a variety of industries.

Pregis’ Private Equity partner is Warburg Pincus, together focused on investment in growth.

The Company’s broad product offerings provide protection to meet customer needs in three segments: inside the box, surface protection and mailing and bagging solutions. We are focused on growth; the company has grown in the last 5 years by “Wowing” its customers.

Pregis has experienced significant growth organically and through acquisition, expanding our capabilities to meet customer needs and enhancing our ability to deliver value in a rapidly changing environment. With over 2,500 employees in 24+ North American facilities and additional manufacturing operations across Europe, our reach continues to increase with the growing global demand for a strong protective packaging partner.

Working through a strong network of distributors, fabricators and converting partners, Pregis LLCprovidesindustry leading service and innovative solutions to its customers.

The Quality Assurance Manager reports to the Director of Operations and will oversee all activities related to Quality Control and Quality Assurance.

The QA Manager will execute key projects related to process improvement based on data collected from Quality Control and feedback from Field Service and Customers.

The QA Manager works with both Operations and Service to identify and correct process failure sand will provide support inproject management, change management, SOP documentation and management.

The QA Manager will also leadand drive the business unit’sinitiativestoobtain and maintain ISO 9001 certification.

Conover, NC

The Quality Assurance Manager plays a critical part in understanding and meeting internal and external customer needs by developing solutions and validating product/solution performance through:

• Executing quality complaint investigations, root cause analysis, troubleshooting, data collection and proposes solutions.
• Demonstrating appropriate project management skills and use of DMAIC/Lean methodology in execution of projects.
• Creating and executing continuous improvement projects and Design of Experiments to improve quality and optimize equipment and process performance within production applications.
• Engaging with production to develop new products and supporting process development through PFMEA –(Process Failure Mode Effects Analysis).
• Developing documentation for new test procedures, products, and processes.
• Routinely monitoring production through periodic Q/C checks and evaluation of routine checks made by in-houseline leaders.
• Assisting in creating quality assurance plans for new products to guarantee quality from stage one.
• Maintaining Quality Root-Cause database.
• Training new Quality Control employees.

• Minimum of 10+ years of experience in people, process, and product management
• BS Mechanical, Process Engineering, or Quality Engineering or similar relevant degree/experience preferred
• Lean Six Sigma Black Belt a plus
• Demonstrated ability to create, implement, and maintain new processes across multiple departments
• Demonstrated success in managing projects in cross-functional teams
• Strong attention…