Intake Coordinator

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Intake Dept Full Time Clerical Conroe, TX, US

3 days ago Requisition

Salary Range: $20.00 To $28.00 Hourly

OVERVIEW:

At Lymphedema Therapy Specialists, Inc. (LTS), we believe our work is more than just a job, it’s a calling. Our mission is rooted in a deep commitment to serve our patients and one another with compassion, integrity, and excellence. Everything we do is guided by faith, love, and unity — values that shape our culture and define how we care for others.

We are a team driven by generosity offering our time, talents, and resources wholeheartedly to meet the needs of our patients and community. Excellence matters to us, not only in our clinical care but in every interaction and task, big or small. We listen with empathy, communicate with kindness, and strive to heal lives physically, emotionally, and spiritually.

At LTS, every individual is seen, valued, and empowered. We believe in investing in our people, encouraging both personal and professional growth as each team member steps more fully into their God-given purpose. We honor the unique contributions of our staff, recognizing their work as a blessing to those we serve.

Joining LTS means becoming part of a mission-driven team united by faith and purpose. If you’re seeking a role where your work has meaning and your gifts can truly make a difference, you’ll find a home here. Welcome to a place where healing happens for our patients, our team, and our community.

We encourage you to visit our website at  before applying to learn more about our company, culture, and mission.

JOB SUMMARY:

At Lymphedema Therapy Specialists, Inc. (LTS), the Intake Coordinator (IC) plays an essential and mission-aligned role in supporting our commitment to serve patients and one another with excellence, compassion, and integrity. This position is vital to ensuring a seamless and welcoming entry into care for each patient and helps lay the foundation for a healing and supportive experience from the very first interaction.

The Intake Coordinator focuses on patient onboarding by managing incoming referrals, verifying insurance coverage, obtaining prior authorizations, and guiding patients through the intake process with clarity, kindness, and professionalism. This role requires excellent organizational skills, clear communication, and a service-minded approach when interacting with patients, providers, and payers. Above all, the Intake Coordinator must embody a servant mindset — someone who reflects our core values of love, unity, generosity, and excellence in every interaction.

In addition to handling initial patient communication and documentation, this position is responsible for maintaining accurate records in EHR/EMR systems, coordinating with clinical and administrative teams to ensure timely scheduling, and removing barriers that may delay a patient’s start of care. The Intake Coordinator works closely with referral sources, insurance representatives, and internal staff to streamline processes and uphold a high standard of patient-centered care.

The ideal candidate will demonstrate exceptional attention to detail, strong interpersonal skills, a heart for serving others with empathy and respect, and a clear understanding of how their role supports the broader mission. If you’re passionate about helping others by creating a welcoming and supportive first impression, this position offers a unique opportunity to contribute to a purpose-driven team that restores hope and healing every day.

JOB DUTIES AND RESPONSIBILITIES:

• Coordinate provider schedules across multiple locations to ensure…