Part-Time Specialist III, Maverick Assistance Center; MAC

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Montgomery

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Montgomery, the premiere student-centered educational institution in Montgomery County, serves The Woodlands and Conroe communities. LSC-Montgomery provides a relaxing and conducive learning atmosphere while offering leisure learning opportunities, individual classes, and unique programs such as radiologic technology, physical therapy, and biotechnology.

Location address is 3200 College Park Drive, Conroe, TX 77384.

Job Description

PURPOSE AND SCOPE:

Under general supervision, the MAC specialist will welcome and assist new and current students with all basic processes in enrollment services. This triage service is included but not limited to:
Admissions, Advising, Financial Aid, Disability Services, TRAC Center, International, Testing Center, Veterans' Affairs. The MAC specialist will also provide campus tours to prospective students and community members. This position will support enrollment management campaigns including emailing and calling current and prospective students. Overall, the position is an important first point of contact for students to navigate the Lone Star College-Montgomery campus.

ESSENTIAL JOB FUNCTIONS:

KNOWLEDGE,

SKILLS AND ABILITIES

:

• Ability to communicate affectively and work with diverse clientele in a team environment
• Strong commitment to customer service
• Strong interpersonal and organizational skills
• Ability to gain and retain extensive details regarding policies, procedures, and programs
• Basic knowledge of Microsoft Word, Excel and Outlook
• High level of comfort with technology

PHYSICAL ABILITIES:

The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards. Involves everyday risks or discomforts that require normal safety precautions typical of such places as…