Bilingual Loan Specialist

Bilingual Loan Specialist

Regional Finance (Regional Management Corp.) is expanding and seeks a customer‑oriented Loan Specialist to support our mission of helping customers in difficult financial times. Join us to take your career to the next level, work with a growing national leader in consumer financing, and bring a personal touch to finance.

The core of a Loan Specialist is being customer‑oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!

• Competitive pay that reflects the value we place on our team members.
• Eligibility for a monthly bonus rewards hard work.
• Promotion opportunities; we train Loan Specialists into future Branch Managers.
• Full‑time benefits include medical, dental, vision and 401(k).
• Average salary about $41,000, variable by location and cost of living.

• Provide exceptional service to all customers.
• Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
• Maintain office cash with accuracy and proper security.
• Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
• Minimize delinquent debt through calling customers and collecting on past‑due accounts.
• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
• Transport money and deposits to and from bank.
• Other duties as assigned by leadership.

• High School Diploma or Equivalent.
• Prior customer service experience in a sales/retail or cash management environment.
• Must pass drug screen, criminal and credit background checks.
• Valid Driver’s License and access to a dependable automobile with liability insurance.

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer‑service‑mindset with a personality that relates well with a broad spectrum of people.
• Thrives in a pay‑for‑performance atmosphere.
• Proven ability to multi‑task.
• High degree of integrity.
• Sales mentality.
• Adaptable to an ever‑changing environment.

This position works in an office providing consumer loan products in person and over the phone. Typical working hours are 8:30 am to 5:30 pm Monday through Friday with some Saturdays required. Overtime may be required on an as‑needed basis at the discretion of upper management.

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non‑discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection;

compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and termination.