Medical Office Specialist; Conroe

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Join our healthcare team as a Medical Office Specialist where you'll serve as the vital first point of contact for our patients while ensuring smooth daily operations of our medical practice. In this role, you'll combine exceptional customer service skills with efficient administrative abilities to create a welcoming and well‑organized patient experience.

Standard hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., offering a stable work‑life balance with no evenings or weekends.

• Building positive relationships with patients and providers through clear, compassionate communication
• Managing the appointment system by scheduling, canceling, and rescheduling patient visits efficiently
• Conducting proactive appointment reminders and pre‑visit planning to ensure patients are prepared
• Handling telephone communications professionally, routing calls appropriately and ensuring timely follow‑up
• Executing a smooth check‑in process by verifying and updating patient information in the Patient Management system
• Performing thorough insurance verification and connecting eligible patients with our financial counselor for Sliding Fee Discount programs
• Facilitating a seamless check‑out experience and coordinating follow‑up appointments
• Managing document needs through efficient copying and faxing services
• Processing payments accurately, including collecting co‑pays and handling credit card authorizations

• High School diploma or GED required
• Bilingual proficiency in English and Spanish required

This position is based at our Conroe, Texas facility (77304) and is an on‑site role.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care

Join our team and make a difference in patients' healthcare experience every day!