Coord Outpt Svcs

Coord Outpt Svcs

Join to apply for the Coord Outpt Svcs role at HCA Houston Healthcare Conroe.

Do you want to join an organization that invests in you as an Outpatient Services Coordinator? At HCA Houston Healthcare Conroe, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Under the direct supervision of the Supervisor of Outpatient Physical Therapy, the Outpatient Services Coordinator is responsible for directly coordinating the operations of the front office. This includes, but is not limited to, communication with patients and/or family members, physicians and office personnel, scheduling and tracking of patient flow, admission process support, documenting and maintenance of logbooks as needed, and knowledge of Meditech and other basic computer programs used within this department.

Accountable for maintaining and improving job knowledge and skills as required to further support hospital’s mission, goals, and objectives.

• Constant watch for errors. Realizes the consequences that medical information errors can have on patient care.
• Initiative to personally make appropriate corrections and communicate errors to others for corrective action.
• Communicates serious errors to the Director to ensure correct handling and to prevent recurrence.
• Consistently established office routines follow to keep work flowing. Shows ability to adapt to special situations or temporary lack of staff.
• Consults with department directors to ensure that patients receive accurate instruction regarding technical or medical information pertaining to outpatient exams.
• Demonstrate proficiency in operation of computer systems, i.e., Meditech, PCI, IMPAC, MS office, etc.
• Maintains responsibility for and completes clerical tasks efficiently and demonstrates understanding of the receptionist’s functions.

• Medical experience and proficiency in medical terminology preferred.
• Computer experience required.
• Cheerful positive attitude; excellent communication and organizational skills.
• Ability to perform in a fast‑paced, multi‑task environment.

At HCA Houston Healthcare Conroe, superior healthcare meets the comfort and convenience of a comprehensive hospital, close to home, in Conroe, Texas. We have been providing high‑quality healthcare to the Montgomery County region for more than 80 years. During that time we have grown to become a full‑service 330+ bed medical center and a tertiary referral center – all while remaining true to our…