Ophthalmic Technician – Scribe

Duties and Responsibilities

• Knowledge of Ophthalmic terminology and equipment.
• Assist in working up ALL physician patients prior to assigned physician arrival.
• Review the physician's plan for any testing that needs to be completed.
• Complete visual field testing ordered by the physician; photos, OCT, topography, pachymetry, color test, etc. as needed.
• Question patient(s) as to what their chief complaint is and document it in the EHR software.
• Review medical history for accuracy and make changes in the EHR software as needed.
• Review patient(s) medication list for accuracy and update information in the EHR software as needed.
• Conduct a visual assessment of distance and near.
• Dilate and evaluate pupils and eye muscles.
• Conduct patient refraction and tonometry as needed.
• Prepare patients for laser procedures.
• Set up surgical suite for minor procedures using proper sterile technique.
• Assist the physician with minor procedures as requested.
• Clean up surgical suite after procedures are complete using proper sterile technique.
• Obtain prior authorizations for refills and refill prescriptions as directed by the physician.
• Clean and maintain all tech areas, exam rooms, physician areas and patient waiting rooms.
• Assist the physician with surgical procedures at the Surgery Center as needed.
• Assist doctor with patient calls, pharmacy calls, etc; return all patient phone calls the same day received.
• Communicate all doctor instructions to patients and/or other doctors' offices as directed; fax reports, letters, post op visits, etc., to referring doctors.
• Ensure quality care of all patients seen at ALL locations.
• Report any medical equipment disfunctions at any/ALL locations as needed.
• Check "desk duties" to ensure everything is completed prior to leaving for the day.
• Any other duties as assigned which are necessary to operate the clinic effectively and efficiently.
• Participate in duties interdepartmentally as deemed necessary, by clinical supervisor, clinic team lead, Administrator(s) and/or doctor(s).
• Provide assistance to other clinic personnel as needed.

Organizational Functions

• Maintain practice and patient confidentiality at all times.
• Exhibit professional demeanor at all times while representing the practice.
• Maintain a professional level and volume of communication.
• Participate in staff and educational meetings and training.
• Perform other duties as assigned.

Qualifications

Required Qualifications:

• High school diploma or an equivalent GED.
• At least three to five years' experience as an Ophthalmic Technician.
• Strong organizational, analytical and interpersonal skills.
• Exceptional written and verbal communication skills.
• Excellent customer service skills.
• Ability to work independently, but also work effectively with others as a team to accomplish objectives and goals.
• Demonstrate self-motivation, initiative and time management skills.
• Ability to multi-task and follow strict schedules.
• Travel to ALL locations which include Conroe, The Woodlands and Huntsville.

Preferred Qualifications:

• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT)
• Bilingual

** Please note, candidates without experience working in an ophthalmology practice will not be considered for this position.