Office Assistant

Job Overview

As our Office Assistant, you will be an integral contributor to our operational success, providing comprehensive support to leadership and ensuring an environment of efficiency and high-quality service. Every day, you will facilitate the streamlined operation of the office, managing diverse administrative functions and cultivating effective internal and external communication networks.

• Perform patient check-in at the time of visit; interview patients and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g., , referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
• Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.
• Collect patient responsibility payments and answer routine patient insurance and billing inquiries.
• Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules.
• Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.

• High School Graduate, upon hire
• High School GED, upon hire

• 2 years related experience in a healthcare environment, upon hire

$22.00 - $22.00 /hour

Common Spirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services Common Spirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection.

With our combined resources Common Spirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen both inside our hospitals and out in the community.