Referral Coordinator

Experienced Referral Coordinator

A busy medical office in Conroe, Texas is seeking an EXPERIENCED family practice Referral Coordinator to support providers and medical assistants with obtaining patient referrals and prior authorizations. This is a full-time role.

• Work closely with providers, medical assistants, and patients to organize referrals.
• Handle prior authorization requests by collaborating with staff and patients.
• Accurately enter information into electronic patient medical records.
• Schedule appointments for both our clinics and the facilities or offices to which patients are referred.
• Follow up with patients via phone calls.
• Contact other physicians’ offices and facilities to confirm details.
• Complete various administrative tasks in the office.
• Help out at the front desk when required.
• Input and update clinic and patient records using computer systems.
• Scan and attach documents to patients’ electronic medical records.
• Perform additional duties as assigned.

• High School Diploma or equivalent
• Graduation from an accredited Medical Assistant program
• Current CPR certification at the healthcare professional level
• Experience handling referrals and prior authorizations across different insurance providers
• Proficient with internet software, spreadsheets, and word processing applications
• Familiarity with electronic medical records, preferably Epic
• Able to work effectively in a team environment
• Must demonstrate a polite, friendly, and professional attitude
• Detail-oriented and precise in work
• Track record of dependability in previous roles
• Previous experience in Family Medical Practice is preferred
• Bilingual (English/Spanish) abilities are desirable
• Knowledge of insurance plans is also considered an asset