Client Technologies Technician Job Conroe area,Texas USA,IT/Tech

Position: Client Technologies Technician I
Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy
, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

Opportunity through financial resilience

Leading in academic excellence

Strength in culture and talent development

Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-Montgomery

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more .

Lone Star College-Montgomery is a student-centered college serving The Woodlands, Conroe and surrounding communities. For more than 30 years, the college has connected students with affordable, high-quality education through university-transfer pathways and workforce programs aligned with regional needs. Signature programs include biotechnology, radiologic technology, live entertainment technology, land surveying and emergency medical services, supported by hands-on learning, comprehensive student services and a vibrant campus community.

The address is 3200 College Park Drive, Conroe, TX 77384. All applicants must reside in Texas.

Job Description PURPOSE AND SCOPE:

The Client Technologies Technician I will be responsible for supporting services including audio/video, mobile technologies, and printers. Will consult with customers (staff, faculty, students, and campus visitors) regarding repairs, troubleshooting, and upgrades. The Client Technologies Technician I will assist College faculty, staff, and students with the use of information technology via printed or web-posted material, telephone, e-mail, and/or in-person. Perform a variety of computer and/or AV support activities and work closely with teams within OTS and across the entire OTS organization.

This position is a member of a 24/7/365 global department.

ESSENTIAL JOB FUNCTIONS:

Provide desktop and AV Support to all Faculty, Staff, and students;
Assist with the planning, setup, and monitoring of Campus/AV events including calendar & AV appointments

Support and maintain PCs & peripherals, audio/video equipment, mobile technologies, and printing technologies

Diagnose, resolve, report, and track PC and/or AV Campus, Centers, and System Office hardware and software problems

Troubleshoot technical issues and perform diagnostic analyses to determine problem root cause

Provide customer support through on site diagnosis, group training, software or hardware problem resolution, and analysis of existing documentation, etc.

Monitor Tek Manager to ensure all Projectors and AV…