Program Management Specialist IV - AC

Performs advanced program management specialist work involving creating, developing, coordinating, implementing, and overseeing agency programs. Work involves planning resources; monitoring budgets; providing consultative services and programmatic assistance to management, other state agencies, and other stakeholders; and supervising the work of others. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

A. Manages a program throughout its life cycle by defining goals, objectives, and controls; and manages program planning, including the development, implementation, and documentation of processes for specific programs involving departmental or cross-functional teams focused on the delivery of new or existing programs, operations, or service offerings.

B. Manages communications with stakeholders to ensure that they are appropriately informed of and aligned with program updates, changes, and risks.

C. Identifies program requirements and establishes methodology to measure the effectiveness of agency initiatives; identifies program gaps and proposes improvements or enhancements; and ensures that program decisions are made in accordance with program requirements, applicable rules, policies, and procedures and the agency’s strategic objectives.

D. Coordinates with internal divisions and departments to achieve complex cross-functional program and business outcomes consisting of multiple work streams; and works directly with external stakeholders to launch high visibility partnerships and programs.

E. Develops in-depth technical and non-technical knowledge of programs to mitigate problems; and recommends, develops, and manages the development of program standards and tools.

F. Facilitates and maintains relationships between internal and external stakeholders, vendors, internal divisions, departments and senior management to achieve performance goals, contract compliance, customer satisfaction, and quality service delivery.

G. Supervises the work of others.

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

• 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Construction and Management, Industrial Technology, Environmental Science, Engineering, Architecture, Architectural Engineering, or a related field preferred. Each year of experience as described below in excess of the required seven years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
• 2. Seven years full-time, wage-earning project management experience in relevant areas of assignment.
• 3. Experience in the supervision of employees preferred.
• 4. Experience in the supervision of third-party vendors preferred.
• 5. Criminal justice experience preferred.
• 6. Current valid certification as a Project Management Professional (PMP) or a Program Management Professional (PgMP). Must maintain valid certification for continued employment in positions.
• 7. Licensed as a Professional Engineer in any state preferred.
• 8. Registration as an Architect in any state preferred.

* Ability to maintain the security and integrity of critical infrastructure as it is defined by state law.

• 1. Knowledge of project or program management theories and practices.
• 2. Knowledge of project or program costing, estimating, and scheduling and systems and procedures used to evaluate performance.
• 3. Knowledge of local, state, and federal laws and regulations relevant to the administration of the project or program undertaken.
• 4. Knowledge of change management practices and techniques.
• 5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• 6. Skill to communicate effectively orally and in writing ideas and instructions clearly and concisely.
• 7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• 8. Skill in…