General Manager

General Manager (Sales)

Ready to lead with purpose and energize a high-performing team? Were looking for a driven, people-focused General Manager to take charge of our hotel.

Ideal for hospitality, restaurant, or retail leaders craving a schedule thats typically day shift, Monday Friday.

$55K $65K base salary with monthly sales commission potential.

PTO, Medical, Dental, Vision, and Life Insurance available.

Job Title:

General Manager

Reports to:

Area Manager
FLSA Status:
Exempt

Location:

On-Site, Single Property
Direct Reports: 8+, depending on the needs of the business
Salary Range: $55,000 - $65,000 plus Monthly Sales Commission
Department:
Property Operations

Plans, directs, and coordinate all daily operations of the hotel. This includes staffing, guest services, property maintenance, and overall performance. Oversees the hotel's appearance, cleanliness, and safety. Monitors expenses, revenues, and financial performance against budget and goals. Maintains control over operating costs and ensures profitability. Uses experience and sound judgment to solve problems and make decisions. Leads, trains, and holds team members accountable.

Works closely with the Area Manager and other key leaders in the organization to meet company expectations and deliver a consistent guest experience.

• Manage the hotel according to the business plan and budget, with a strong focus on room sales.
• Oversee the daily financials, including revenue and expense tracking, and achieving performance goals.
• Approve and monitor direct billing accounts and collections. Make sure guest payments are timely and rates are managed properly.
• Build relationships with local businesses, competitors, and community groups to promote the hotel.
• Knows area attractions and local services to assist guests and provide excellent hospitality.
• Conduct competitive visits to nearby hotels as part of the Lot Drive Program to gather insights and stay informed about local market trends.
• Ensure rooms meet brand and cleanliness standards through daily inspections.
• Oversee the daily audit, bank deposits, and reporting. Review and approve required front desk paperwork.
• Train the team on emergency procedures and safety standards in line with OSHA regulations.
• Maintain key control systems for guest and staff safety.
• Reviews daily front office procedures and assures proper transmission of all necessary information to the Hotel Support Center (HSC).
• Stay up to date on local, state, and federal laws that affect hotel operations and ensure compliance at all times.
• Encourage guest feedback and respond to issues quickly to maintain high satisfaction.
• Ensures proper cash-handling and accountability procedures are being followed, including timely bank deposits.
• Recruit, hire, and train quality staff to build a strong team.
• Ensure all new hire paperwork and I-9 forms are completed correctly and submitted on time.
• Approve and monitor time records. Ensure employees confirm their hours are recorded accurately.
• Submit accurate payroll data every pay period.
• Coach, develop, and train team members consistently.
• Conduct performance reviews and use progressive discipline when needed to address performance issues.
• Be knowledgeable in and follow all J&P programs.
• Perform other job duties as assigned.

• 2-5 years of General Manager experience.
• Success in managing a single-unit business, ideally within hospitality, service, restaurants, or retail setting.
• Strong leadership and coaching skills.
• Familiar with local, state, and federal employment laws and basic HR practices.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Strong organizational and time management skills.
• Clear verbal and communication skills.
• Good judgement and decision-making skills.
• High School Diploma or equivalent required;
  College degree is a plus.

• Must have a flexible schedule, including availability on nights, weekends, and holidays as needed.
• Valid drivers license and Real
  -compliant .
• Must maintain a neat, professional appearance appropriate for a hotel environment.
• Must be able to successfully pass a criminal background check in accordance…