Hospitality and Engagement Manager

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

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We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Experience working with residential communities is required. You should live nearby and have reliable transportation. This is a full-time role (40 hours/week) with flexibility for evening or weekend events planned. The salary offered is $40,000 to $60,000 (DOE).

About NFC Amenity Management

We are the nation’s largest luxury amenity service provider, managing 350+ of the top residential and hospitality brands across 30 U.S. markets. Our Lifestyle Directors are the heart of each community, weaving together experiences, operations, and connections that make residents proud to call their community home.

The Role

This role combines hospitality, operations, and leadership to ensure the smooth management of all resident engagement and amenity services, including the spa, pool, fitness center, and clubhouse. You will oversee daily operations, create meaningful programming, manage budgets, and lead a team to deliver excellence.

What You’ll Do

• Community Leadership
  :
  Serve as the primary point of contact for all resident engagement, ensuring every interaction builds connection and pride in the community.
• Operational Oversight
  :
  Manage the daily operations of the clubhouse, spa, fitness center, and pool to ensure they run smoothly and efficiently.
• Programming & Engagement
  :
  Develop and deliver a year-round calendar of programs, clubs, and events that appeal to diverse residents, from wellness and recreation to education and social connection.
• Financial Management
  :
  Oversee budgets, payments, and financial reporting to keep operations efficient and cost-effective.
• Vendor & Partner Relations
  :
  Coordinate with local businesses, service providers, and vendors to deliver high-quality experiences and maintain strong community ties.
• Team Development
  :
  Recruit, train, and supervise on-site staff, ensuring high performance and a culture of hospitality and accountability.
• Facility Standards
  :
  Maintain a clean, safe, and welcoming environment across all amenities, ensuring compliance with health, safety, and operational standards.
• Resident Communication
  :
  Collaborate with marketing teams to develop newsletters, event calendars, and digital communications that keep residents informed and engaged.
• Problem-Solving & Service Recovery
  :
  Proactively address resident concerns with professionalism, ensuring issues are resolved quickly and effectively.

What Makes You a Great Fit

• 1+ years of experience in hospitality, property management, or community engagement.
• Strong leadership and organizational skills—you thrive in managing people, budgets, and operations.
• Excellent communicator who can connect with residents, partners, and team members.
• Creative problem solver with the ability to design engaging programs that appeal to a diverse community.
• Flexible schedule to support occasional evening and weekend events.

Why Join Us

At NFC Amenity Management, you’ll have the opportunity to lead at some of the most exclusive communities in the country. You won’t just manage amenities—you’ll shape the lifestyle of an entire community.

These are the qualities and attributes we're looking for in this position-

• Front Desk Management
• Hospitality Management
• Outgoing Personality
• Teamwork
• Detail-Oriented
• Proactive
• Scheduling
• Accuracy
• Training & Teaching Others
• Client Relationship Skills

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• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required…