Family Communications Coordinator

Job Posting – Family Communications Coordinator

Family Communications Coordinator

JOB STATUS: OPEN

POSTING DATE: 10/26/2026

CLOSING DATE: 11/09/2026 04:00 PM

POSTING NUMBER: 055442

LOCATION:

Communications & Printing - 906

POSITION TITLE:

Family Communications Coordinator

Lead district wide family communication efforts that provide families with clear, timely, and accessible information about district programs, services, resources, and initiatives. Develop and coordinate communication strategies, digital resources, and outreach to increase family awareness and participation. Serve as the Communications Department liaison to Special Education leadership and the Special Education Parent Advisory Council (SEPAC).

• Develop and implement district wide family communication plans, campaigns, calendars, templates, and toolkits in collaboration with campuses and departments.
• Lead family communication standards, training, and evaluation for district wide communication platforms and other approved district platforms while supporting staff in their consistent use.
• Write, edit, and publish accurate, family-friendly website content, newsletters, guides, announcements, and stories highlighting district programs and family impact.
• Coordinate translation and interpretation support through district resources and ensure family communications meet district accessibility and communication standards.
• Use engagement data and feedback from families, campuses, departments, and advisory groups to identify communication gaps and improve outreach
• Coordinate district wide family communications with Special Education leadership about programs, resources, procedural updates, and engagement opportunities.
• Serve as the Communications Department liaison to SEPAC and support communication of council activities, resources, and opportunities for family participation.
• Verify technical, procedural, and legally sensitive content with program experts before publication. Route individual student concerns and requests for eligibility, service, legal, or compliance guidance to the responsible department.
• Lead the transition of the Parent Resource Center to a comprehensive digital resource hub serving all district families, including families accessing specialized services.
• Organize and maintain resources on educational services, community partnerships, transition planning, guardianship, benefits and waiver programs, counseling, transportation, and family support opportunities.
• Establish content review schedules with responsible departments and maintain current, accessible resources and consistent, easy-to-use website navigation.
• Support Communications leadership in preparing and distributing timely family messages during urgent or crisis situations.
• Lead projects across departments, provide training, manage competing deadlines, and maintain accuracy.
• Maintain confidentiality.
• Perform other duties as assigned.

• Experience in communications, public relations, marketing, digital content management, or related field
• Experience coordinating communication projects and developing content for multiple audiences
• Experience in education, family services, Special Education, or family engagement initiatives

Education/Certification:

• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, Education, or related field

Special Knowledge/

Skills:

• Advanced written communication and editing skills, with a demonstrated ability to translate complex educational, technical, and procedural concepts into clear, family-friendly language
• Knowledge of family engagement practices, plain-language communication, digital accessibility, and coordination of translation and interpretation support
• Proficiency with website content management systems, digital communication platforms, Microsoft Office, and communication analytics
• Strong interpersonal, organizational, and problem-solving skills; ability to work effectively with families, campus staff, and district leaders
• Knowledge of Special Education terminology, Admission, Review, and Dismissal (ARD) and Individualized Education Program (IEP) procedures, and related family resources

Supervise and evaluate the Communication Specialist.

• Tools/Equipment Used: Computer with content management, office productivity, digital communication, design, and analytics software
• Posture: Prolonged sitting;…