Inside Sales Coordinator - Req

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Full Time Conroe, TX, US

Salary Range: $40,000.00 To $45,000.00 Annually

About Company:

About Denali

Denali is the leading organic recycling company on a mission to unlock the power of unused food and organics, transforming them into resources to feed, fuel and replenish the earth. Our work is essential to keeping water clean, reducing the need for new landfill capacity, building soil fertility, helping farmers be more resilient, and reducing society’s reliance on fossil fuels. Denali provides meaningful and measurable change for any business that handles food, creating value with our scalable solutions across the nation.

Our services and products touch thousands of acres and businesses, millions of tons of organic material, and nearly every person who purchases and consumes food in the U.S.

Location:
Conroe / Houston, TX
Schedule:
Regular business hours
Work Setting:
In-office

Full-time / $40-45k Base Salary plus Commission

Denali is seeking an organized, customer-focused Inside Sales Coordinator to support customer orders, shipping coordination, and sales team activities. This position serves as a key connection between customers, outside sales, and dispatch, helping ensure orders are entered accurately and shipments stay on schedule.

The ideal candidate brings strong computer skills, clear communication, and a sales-minded approach to customer service. Success in this role requires attention to detail, timely follow-through, and the ability to manage multiple priorities.

Receive and enter orders submitted by customers and the outside sales team through inbound phone calls, emails, and text messages.

Confirm order details and maintain accurate customer and order records.

Work closely with dispatch to coordinate scheduled shipments and monitor order progress.

Communicate shipping changes, delays, and order updates promptly to customers and the sales team.

Respond professionally to customer questions and coordinate with the appropriate team to resolve concerns.

Schedule meetings and appointments for the sales team.

Assist with trade show planning, logistics, and preparation.

Support email campaigns, including coordinating content, maintaining contact lists, and assisting with follow-up.

Perform other duties as assigned to support sales and customer service operations.

Strong computer skills and proficiency with email, spreadsheets, and data entry.

Excellent verbal and written communication skills.

Strong people skills and the ability to build positive customer relationships.

Sales and customer service skills, including identifying customer needs and responding professionally.

Strong organizational skills, attention to detail, and accurate order entry.

Ability to prioritize incoming requests and follow through on time-sensitive tasks.

Ability to work collaboratively with outside sales, dispatch, and other internal teams.

Previous experience in inside sales, sales support, customer service, or order processing.

Experience using customer relationship management (CRM) or order management systems.

Experience coordinating with dispatch, shipping, or logistics teams.

Familiarity with trade show support and email marketing campaigns.

This position works in an office during regular business hours and involves frequent customer interaction by phone, email, and text.

What we offer:

• Mission-driven work in a rapidly growing sustainability company
• Opportunities for professional growth and learning
• Collaborative, values-driven team culture
• Competitive salary and benefits

Why You’ll Love Working…