Account Manager

The Great Place to Work certification is recognised worldwide as the standard for an excellent employee experience. Oleon is proud to be certified as a Great Place To Work in France, Germany, Brazil, Malaysia & the United States.

We are looking for an Account Manager

Some of your main duties & responsibilities:

• As Account Manager, you are responsible for the sales to NUTRITION customers in the Americas.
• Develop and maintain long-term relationships with key customers in the food and nutrition ingredients markets.
• Manage an assigned portfolio of customers and prospects, achieving sales, volume, margin, and account growth objectives.
• Develop strategic account plans to identify new opportunities, expand existing business, and increase share of wallet.
• Conduct regular customer visits to understand business needs, product development priorities, and future requirements.
• Build relationships with purchasing, R&D, formulation, technical, marketing, quality, and senior management stakeholders.
• Identify and pursue new customers, applications, markets, and business development opportunities.
• Manage new business opportunities from initial engagement through technical evaluation, customer trials, commercial negotiation, and implementation.
• Promote new products and technologies to existing and prospective customers.
• Develop customer-focused value propositions that differentiate products beyond price alone.
• Maintain knowledge of food and nutrition ingredient markets, customer applications, industry trends, and competitive activity.
• Monitor evolving formulation and consumer trends, including naturality, sustainability, clean label, functionality, and cost optimization.
• Collaborate with technical and R&D teams to identify product solutions that address customer application needs and challenges.
• Prepare and negotiate quotations, pricing proposals, contracts, and commercial agreements within established guidelines.
• Monitor sales, volume, margins, and profitability, implementing actions to address performance gaps and improve price realization.
• Maintain accurate customer, sales, and opportunity records in the company’s CRM system.
• Gather customer feedback and market intelligence to identify emerging needs, product requirements, and innovation opportunities.
• Support customer trials, technical discussions, product demonstrations, and the launch of new products and solutions.
• Collaborate with Business Management, Marketing, Product Management, R&D, Regulatory, Quality, Supply Chain, Production, and Customer Service to execute customer commitments.
• Coordinate internal resources to resolve customer complaints, quality concerns, supply issues, and other commercial or technical challenges.
• Represent the company at industry trade shows, conferences, and customer events while building industry relationships and communicating relevant market intelligence internally.

You’ll succeed if:

• You have a strong commercial orientation combined with an understanding of the food ingredients industry and/or food manufacturing environment.
• Bachelor's degree or equivalent experience, preferably in food science, food technology, chemistry, biochemistry, business or a related technical discipline.
• 5+ years of B2B sales, business development or account management experience, preferably within food ingredients, specialty ingredients, food chemicals or a related industry.
• Experience working with food manufacturers, ingredient distributors, formulators or other food industry stakeholders.
• A demonstrated track record of developing customer relationships and delivering profitable business growth.
• Understanding of food applications, formulation or ingredient functionality is strongly…