Unregulated Operations Investigator IV

Posting 22298
-Posted
10/12/2026

- Health & Human Services Comm

- South Region CCL Unreg Ops

- Protective Services

- Eligible for Telework
- Additional Shifts available (1) -c. $5000 - $6999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

• Functional
  
  Title:
  
  Unregulated Operations Investigator IV
• Job Title: Investigator IV
• Agency: Health & Human Services Comm
• Department: South Region CCL Unreg Ops
• Posting Number: 22298
• Closing Date: 01/10/2027
• Posting Audience: Internal and External
• Occupational Category: Protective Services
• Salary Range: $5,368.08-$6,779.25
• Pay Frequency: Monthly
• Salary Group: TEXAS-B-20
• Shift: Day
• Additional Shift: Days (First)
• Telework: Eligible for Telework
• Travel: Up to 75%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt
• Facility
  
  Location:
  
  
• Job Location City: CONROE
• Job Location Address: 608 E NORTH LOOP 336
• Other Locations: None
• MOS Codes: ,,,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP
  12,OAP
  14

Why choose to become a Child Care Regulation Investigator?

• Reduce risk to children in child care settings
• Educate the public and families on the benefits of choosing regulated child care
• Flexibility
• Challenging and rewarding career

Investigations:
Initiates investigations of unregulated operations based on priority and level of risk identified in the intake report. Conducts thorough walk-through of child care facilities to evaluate risk and determine whether child care is provided, determine if the operation is subject to child care regulation, and identify next steps to ensure risk is mitigated. Conducts interviews with the child care facility staff, children, parents, neighbors and anyone else who might have knowledge regarding the allegations.

The investigator will address any conflicting information and may be required to deescalate situations where the alleged provider is being uncooperative. Surveillance will be conducted to establish whether child care is occurring or to verify information provided as part of the investigation. Extensive documentation is required to support the investigation findings and notification to those being investigated. Investigations may involve high-risk environments and interactions with uncooperative individuals.

35%

Searching:
Conducts proactive searches to identify unregulated operations. Enters unregulated operation intakes based off of proactive searches and reports received though the intake process. Utilizes specialized applications to determine locations and person details to appropriately determine the priority of unregulated operation intakes according to Child Care Regulation policy and procedures. Investigators are responsible to plan and develop investigative procedures and conduct investigations in order to determine appropriate actions.

Investigators review statute, TAC, and policy to determine the aspects associated with an investigation and recommend appropriate legal or regulatory actions resulting from the investigation. 20%

Exemptions:
Evalua…