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Customer Service Manager - Build & Scale Onsite Team

Job in Consett, Durham County, DH8, England, UK
Listing for: Optimise Talent Ltd
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 39000 GBP Yearly GBP 32000.00 39000.00 YEAR
Job Description & How to Apply Below

Optimise Talent Ltd in Consett is seeking a Customer Service Manager to lead a growing function within an ambitious energy services business. This is a brand-new role, hands-on from day one, responsible for building systems, standards, reporting and team structure to deliver exceptional service at scale.

You will manage one advisor, handle complex queries, drive process improvements, and develop CRM processes.

We have an opening for a Customer Service Manager
- Build & Scale an Onsite Team in Consett, England, United Kingdom within Management & Operations, Sales.

This is a strong role to take on the Customer Service Manager
- Build & Scale an Onsite Team role at Optimise Talent Ltd.

As a Customer Service Manager
- Build & Scale an Onsite Team, you will play an important part at Optimise Talent Ltd in Consett, England, United Kingdom.

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