Care support worker

Some pupils need more than classroom support. They need care, understanding, and someone they can trust to help them through the school day.

We’re working with a friendly specialist school in Consett, Durham who are looking for a Care Support Worker to support pupils with additional needs, including personal care, emotional wellbeing, and daily routines.

This is a rewarding, hands‑on role where your patience, kindness, and consistency will make a real difference.

• Supporting pupils with personal care, hygiene, and mobility where required
• Providing emotional reassurance and helping pupils feel safe and settled
• Supporting behaviour, routines, and transitions throughout the day
• Assisting pupils to access learning and activities
• Working closely with teachers, SEN staff, and therapists
• Creating a calm, respectful, and dignified environment for every pupil

• Have experience in care, SEND, support work, or a similar role
• Are comfortable supporting with personal care needs
• Stay calm, compassionate, and respectful at all times
• Understand that progress looks different for every child
• Want a role where relationships matter just as much as outcomes

School experience is helpful, but we’d also love to hear from candidates with backgrounds in care homes, residential care, youth work, or healthcare.

• Specialist setting with clear routines and strong pastoral support
• Welcoming staff team who value care and support roles
• Training and guidance provided on site
• A leadership team who genuinely appreciate consistency and commitment

• Weekly PAYE pay, no umbrella companies
• A dedicated consultant who supports you properly
• FREE access to our online CPD Academy
• FREE Thrive training to support emotional wellbeing
• Long‑term opportunities in specialist and SEND settings

If you’re looking for a role where your care, patience, and presence truly matter, we’d love to hear from you.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.