Deputy Manager - Children's Residential Home

Location: Lanchester

Deputy Manager - Children's Residential Home:

Working hours are variable, averaging 37 hours per week (160 per month), scheduled Monday to Sunday with advance notice, including a 45-minute unpaid daily break; the role includes one weekly sleep-in shift and may require additional hours, including public holidays and covering staff absence.

£37000 - £39000 per annum dependent on experience.

About Us:

We are a growing, forward-thinking children’s residential care organisation with homes across the Southwest, London, and a brand-new multi-home provision in Durham. Our mission is powerful and clear: to help children aged 7–17 rebuild trust, confidence, and hope.

We work with young people who have experienced loss, instability, or trauma. We don’t define them by their past — we support them to step into their potential. Using trauma-informed, PACE-based practice, we create warm, stable homes where children feel safe, valued, and encouraged to grow. This is meaningful work. This is change you can see happen.

As a Deputy Manager, you will help shape the culture, guide the team, and create a home where young people are truly seen, valued, and supported.

Why work for us:

At 360 CRS, we look after the people who look after others.

Frontline leadership support — you’ll never be left alone to figure it out

Employee Assistance Programme for emotional & wellbeing support

Your Birthday Off — every year, no questions asked

Generous Referral Bonus when you help brilliant people join the team

Wellness Allowance to support your physical & mental health

Extra Annual Leave increasing with service

Donation Match Scheme to back causes you care about

Fully Funded Qualifications (Level 4/5 Leadership pathways encouraged!)

Blue Light Card Access for discounts & perks

Access to a Company Vehicle when needed for work

What You’ll Do:

Lead shifts and deputise for the Registered Manager

Support, guide, and develop the team through coaching, feedback & supervision

Promote safeguarding and emotional safety every moment of every day

Build trusted relationships with young people and help them grow in confidence and independence

Oversee care plans, daily records, audits, and compliance

Champion education, wellbeing, community engagement, and identity

Help young people prepare for adulthood with practical life skills

Represent the home in multi-agency meetings and reviews

Model, encourage, and protect a culture of reflection, respect, and growth

Be a leader with heart and direction — not just manage paperwork.

Who You Are:

You are someone who leads with consistency, compassion, and clarity. You can stay steady in the challenge and inspire others to do the same.

Essential skills:

Experience in a residential childcare setting, at a leadership level

Full UK driving licence

Level 3 Children's Residential Qualified (or equivalent)

Desirable skills (we can support you to achieve these):

Level 4/5 Leadership & Management qualification.

Understanding of trauma-informed practice and PACE

Safeguarding Commitment:

Safety is at the heart of everything we do. All roles require safer recruitment checks, enhanced DBS clearance, and ongoing safeguarding training