O​/N Merchandising Lead

Base pay range

$22.00/hr - $30.00/hr

What you’ll do as a Merchandise Team Lead is to provide member service by acknowledging the member and identifying member needs; guiding and supporting members regarding self‑service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services. You will also assist management with the supervision of associates in the assigned area of responsibility by assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction to ensure member complaints are resolved according to company guidelines.

Additional duties include receiving and stocking supplies and merchandise from distribution centers, maintaining the sales floor equipment and merchandising, completing required documentation, ensuring facility safety by conducting safety sweeps and handling hazardous materials, maintaining merchandise presentation, monitoring food and merchandise quality, leading and participating in team activities, overseeing picking and staging of club pick‑up orders, developing and implementing processes to meet business needs, and supporting compliance with company policies and ethics.

• Provides member service by acknowledging member and identifying member needs;
• Assists members with purchasing decisions, locating merchandise, resolving member issues, and promoting the company's products and services;
• Assists management with supervision of associates by assigning duties, communicating goals, training associates, and ensuring compliance with company policies;
• Receives and stocks supplies and merchandise, organizing and maintaining the sales floor, and completing necessary paperwork.
• Maintains safety of facility by conducting safety sweeps, handling hazardous materials, and reporting unsafe situations.
• Maintains merchandise presentation by handling claims and returns, zoning, stocking, arranging, and pricing merchandise.
• Monitors food and merchandise quality by ensuring product rotation, code dating, recalls and sanitation standards.
• Leads and participates in teams by using and sharing resources, determining customer needs, coordinating work assignments, and providing support.
• Oversees picking and staging of club pick‑up orders throughout the day.
• Develops, communicates, and implements processes to meet business needs, analyzes information, monitors progress, and identifies improvement opportunities.
• Demonstrates and supports compliance with company policies, procedures, and ethics by guiding others and correcting issues.

• Respect the Individual:
  Embrace differences, create a supportive workplace, and help associates thrive.
• Respect the Individual:
  Work as a team, build strong relationships, and communicate with impact.
• Respect the Individual:
  Strengthen the team by mentoring others and recognizing contributions.
• Act with Integrity:
  Maintain the highest standards of integrity, ethics, and compliance.
• Act with Integrity:
  Act selflessly, with humility, self‑awareness, honesty, fairness, and transparency.
• Serve our Customers and Members:
  Deliver results while putting the customer first.
• Serve our Customers and Members:
  Make decisions based on reliable information and consider impact on the team.
• Strive for Excellence:
  Display curiosity and a desire to learn; take calculated risks and demonstrate courage and resilience.
• Strive for Excellence:
  Drive continuous improvements and use new technologies and skills.

• Health benefits:
  
  medical, vision, and dental coverage
• Financial benefits:
  
  401(k), stock purchase, company‑paid life insurance
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO depends on classification and length of employment.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor’s degrees, including English…