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Assistant WAIVER - Mon.-Fri - and ON CALL EOW

Job in Conway, Faulkner County, Arkansas, 72035, USA
Listing for: Independent Living Services, Inc
Per diem position
Listed on 2026-01-02
Job specializations:
  • Social Work
    Community Health, Mental Health
Job Description & How to Apply Below
Position: Assistant WAIVER SUPPORT - Mon.-Fri 10:00 a.m. - 6:00 p.m. and ON CALL EOW

JOB DESCRIPTION

All applicants must have a smart phone or tablet with internet access and location capabilities.

WAIVER SUPPORT GENERAL STATEMENT

While this position specifies responsibilities, requirements and duties in certain operational areas, this person is an employee of Independent Living Services, Inc. and will be expected to respond to such requests not specifically contained herein. This person must maintain the attitude that he/she works for the whole organization, and as such, exhibits proper cooperation, enthusiasm and interest in all areas deemed necessary for the continuing success of the ILS programs.

Knowledge of all policies and procedures of ILS and related corporations of Creative Living, Inc. and Sheltered Living Services, Inc. is required. Knowledge of agency services and support system is required.

JOB SUMMARY

The Assistant for Residential Support works under the direct supervision of the Program Directors. This position performs general office duties. They act as office receptionist by greeting and directing visitors, screening calls, and providing general information and assistance for Waiver Case Management and Residential Services. The position will involve computer use of various programs, i.e., Windows/Word Perfect/Quattro Pro/Excel/Microsoft Word/Access. They will perform related responsibilities as required or assigned.

This position requires familiarity with ILS Policies and Procedures, both business and program related. This person needs a general knowledge of services to people with developmental disabilities and knowledge of DDS policies.

JOB DUTIES AND RESPONSIBILITIES General duties and guiding principles:
  • Focus first on the person being served, and understand that my role will require flexibility, creativity, and commitment.
  • Know and respect the values of the people I support and facilitate their expression of choices related to those values.
  • Provide advocacy when the individual's preferences, needs, or talents are neglected or overlooked.
  • Encourage growth & recognize autonomy of individuals receiving services while being attentive reducing their risk of harm.
  • Develop relationships with the individuals that are respectful, based on mutual trust, and maintain professional boundaries.
  • Help individuals I support understand and express their rights and responsibilities.
  • Recognize that each individual has potential for lifelong learning and growth.
  • Be conscious of my own values and how they influence my professional decisions.
  • Maintain competency in my profession through continued learning and attending and being an active participant in staff meetings and trainings.
  • Assume responsibility and accountability for my actions and decisions.
  • Recognize the importance of modeling valued behaviors to co-workers, individuals receiving services, & community at large.
  • Practice responsible work habits.
  • Being on time for work
  • Completing all necessary documentation to assure compliance with all state and federal regulations. These may include, but are not limited to: training records, personnel records, time records, incident reports, etc.
  • Maintaining strict confidentiality for all consumer information, and facility operations

The Assistant Residential Support staff will perform the general following job duties:

  • Perform General Office Duties.
    • Answers telephone and handles visitors to Case Management
    • Assist in providing timely correspondence
    • Files and assists in organizing all Case Management Files including data, plans, etc.
    • Work with Quality Assurance for file compliance
    • Create and distribute forms
    • Assists Case Managers and Residential Managers with check books
    • Assists with special projects as delegated by the Program Directors
    • Schedule and provide tours of programs as needed
    • Attend in-service training and/or retraining requirements as scheduled
    • Assists in developing and maintaining an effective public image, acting as a representative of the agency to make people aware of the services and general community good will
  • Performs Duties Relating to Residential Programming and Case Management.
    • Develop knowledge of all Social Security Disability/SSI eligibility and reporting requirements
    • Gathers information…
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