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Field Services Representative

Job in Conway, Horry County, South Carolina, 29527, USA
Listing for: Builders FirstSource
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Field Services Representative I

Addresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.

  • Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
  • Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
  • Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.

Requirements:
High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on-the-job training.

This is a strong opening to take on the Field Services Representative I role at Builders First Source.

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