Information Technology Assistant; Level I Student Employee

Position: Information Technology Assistant (Level I) - ITS (Student Employee)

Internal Title

Information Technology Assistant (Level I) - ITS (Student Employee)

Department

Information Technology Services

Position Type

STUD - Student Position

Basis

N/A - Student Position

Hours per week

20 hours per week

Normal work days

Days Vary

Normal work hours

Varies

FLSA

Nonexempt

Job Details

Support students, faculty, staff, and other constituents by addressing software and technology-related inquiries in Student Computing Services while delivering excellent customer service. This includes troubleshooting issues and answering questions via phone or in person. Report any hardware problems to Information Technology Services staff supervisors promptly. Operate and maintain computers and data processing equipment as needed. Work in a computer lab setting, ensuring a clean and organized environment.

This involves tasks such as assisting users with printing and maintaining lab equipment. Offer general assistance with various applications and programs, including but not limited to Word, Excel, PowerPoint, Adobe, Moodle, email, internet browsers, and Self-Service. Troubleshoot and assist with the operation of lab equipment, such as printers, scanners, and CCUPrint stations. Tasks include those mentioned above but are not limited to these;

perform any other duties assigned by supervisors as necessary. For more information regarding this position, please contact:
Patrick Karetas at  or by email at pkkareta
.

Required Qualifications

Must be a currently enrolled CCU student. Knowledge of university web resources, including student CCUprint, Self-Service, Moodle, Email, etc, and how to navigate and troubleshoot basic/beginner computer hardware and software issues. Knowledge of application programs, such as Microsoft Word, Excel, PowerPoint, and others. Excellent customer service and the ability to interact with constituents. Self-motivated, productive, respectful, responsible, dependable and organized. Good interpersonal and communication skills.

Ability to quickly learns new ideas and technology and possess problem solving skills.

Posting Number

Stu
00339P

Number of Vacancies

1

Desired Start Date

07/31/2025

Position End Date (if applicable)

05/09/2026

Job Open Date

08/04/2025

Open Until Filled

Yes

Quicklink for Posting

(Use the "Apply for this Job" box below)./23855

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